4 out of 5.0, Reviewed Dec 7, 2015
We made the decision when ParAccel was still an independent company. After Actian acquisition, we struggled with the support. Overall the experience was positive but we did have challenges in realizing benefits as quickly as we had hoped for.
Define and clarify R&Rs for initial implementation period. Make sure vendor contributions are clearly defined and your internal resources are fully trained on the platform.
Speed and peformance.
Management and monitoring features including stability issues.
Offer more in-depth training and formal certification.
Would have engaged the vendor more deeply. This approach would have increased the initial cost but had the potential to prevent split accountability issues.
Based on feedback from our analytics community users, the platform is meeting their expectations from a functional standpoint.