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3.0 out of 5.0 (2 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Amazon Redshift

    Amazon Redshift - Shift to the future

    Overall Comment

    The uptime was given, and the responses were quick and we got it done quickly

    What one piece of advice would you give other prospective customers?

    think about the architecture which suits your business, you might get lost once you get into the weeds.

    What do you like most about the product or service?

    quick responses

    What do you dislike most about the product?

    its an ocean and you get lost in the AWS sea

    What one thing do you wish the vendor did differently?

    have some direct interaction like face to face at least at the start

    If you could start over, what would your organization do differently?

    Have some more time to do analysis

    Service & support - overall comment

    the service was good and prompt


  • 2 out of 5.0, Reviewed

    Product(s): Amazon Redshift

    Amazon Redshift suffers in response times.

    Overall Comment

    it took quite a bit to get Redshift to provide the speed we needed for our analytics and dashboard.

    If you could start over, what would your organization do differently?

    Not just focus on management of the datawarehouse, but also performance.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

6 - 9 months (<9)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
3.0

Managing Large Volumes of Data

(2)
3.5

Loading Data Continuously

(2)
4.0

Other Data Types in Addition to Structured Data

(2)
3.5

Repetitive Queries

(2)
3.0

Queries Supporting Advanced Analytics

(2)
3.0

Queries on Many Data Types/Sources

(2)
3.0

Operational BI Queries

(2)
3.0

System Availability

(2)
5.0

User Skill Level Support

(2)
3.5

Administration and Management

(2)
4.0
1 2 3 4 5
Section
1

Additional Context

What is your licensing arrangement with your vendor?

Enterprise license


What was the nature of your involvement?

Application Lead

Rollout and Install

Technical Assessment

Vendor/Product Selection

Other...


Why did you purchase an Data Warehouse and Data Management solution for Analytics?

Drive revenue growth

Enhance decision making

Improve business process agility

Improve business process outcomes

Reduce time to market


What other vendors were considered? Multiple responses allowed.

IBM

Cloudera

Microsoft

Oracle


What were the key factors that drove your decision?

Overall cost

Strong services expertise

Breadth of services

Product roadmap and future vision


In which region(s) did your deployment take place? Multiple responses allowed.

North America