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We have aggregated ratings data on Cloudera but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Cloudera Enterprise Data Hub

    Implementation, scalability, cost and convenience..... Cloudera is a solid solution.

    Overall Comment

    CDH and Hadoop using Cloudera has allowed us to extract,store, deploy and analyze data quickly. This coupled with our BI platform vendor has allowed us to provide data and breadth of data to the business quickly and efficiently. Implementation was a breeze and we have utilized AWS for our data hub, this has allowed us to scale the environment quickly and efficiently managed both cost and availability. Cloudera is a solid solution and an extremely reliable and cost effective solution with great suppoer and processes to enable you to be succesful.

    What one piece of advice would you give other prospective customers?

    sign up... the solution is solid, stable and flexible. Dont be concerend with this product

    What do you like most about the product or service?

    Ease to deployment, scalabiity and cost.

    What do you dislike most about the product?

    User interface could be a little more intuitive but once you learn its quirks it is a breeze.

    What one thing do you wish the vendor did differently?

    None, they were very resposive to our needs, resolving issues and engaging in troubleshooting. There are many features and functions in this solution that you can take advantage of.

    If you could start over, what would your organization do differently?

    Planning, make sure you plan for where you think you will go, especially when deploying in the cloud.


  • 4 out of 5.0, Reviewed

    Product(s): Cloudera Distribution Hadoop

    Implemented Cloudera on Oracle Hardware -- Winning Combination

    Overall Comment

    Collaboration between partners, vendors, and our firm was key. Also, the evolving spaces of data protection and identity and access managment have been vital the project's success; however, still have room for improvement. Specific areas where I would like to see advances are with data discovery both at ingest and at rest as well as data egress/data loss prevention controls that are native or via a partner. We have a fairly large Cloudera deployment on Oracle BDA's. I would highly recommend using that hardware and making it homogenous across your deoployment. It makes things much easier in terms of management.

    What one piece of advice would you give other prospective customers?

    Spend the time and money with a professional servicse group (we used a very big name brand company to help). Having true subject matter experts on hand to help you when you are just getting started will pay dividens later.

    What do you like most about the product or service?

    The agility and performance. Scability was a real seller for us.

    What do you dislike most about the product?

    Some tools are not available or support on our distribution.

    What one thing do you wish the vendor did differently?

    i wish there where more security offerings out of the box and not just with "partners"

    If you could start over, what would your organization do differently?

    Upgraded to the most recent release first. We would have brought in an implementation partner sooner.


  • 4 out of 5.0, Reviewed

    Product(s): Cloudera Distribution Hadoop, Cloudera Enterprise, Cloudera Enterprise Data Hub

    Healthcare big data implementation

    Overall Comment

    It has been a good implementation but due to our skill gap it was a struggle in the beginning. We are also trying to implement a difficult process.

    What one piece of advice would you give other prospective customers?

    I would look at your skill gap and train employees before implementing it.

    What do you like most about the product or service?

    They release the apache applications after doing enterprise testing. This helps keep breaks from happening in our system.

    What do you dislike most about the product?

    It does take time to release the new innovation services in the releases.

    What one thing do you wish the vendor did differently?

    I wish they would have built training customized for our use case.

    If you could start over, what would your organization do differently?

    we would work to improve our skill level at our organization. Also, we would have an easy use case for a quick win.


  • 5 out of 5.0, Reviewed

    Product(s): Cloudera Distribution Hadoop, Cloudera Enterprise, Cloudera Enterprise Data Hub

    Implementation easy but fine tuning complex

    Overall Comment

    Strong experience on emerging technbologies

    What one piece of advice would you give other prospective customers?

    It works

    What do you like most about the product or service?

    Scalability of the solution

    What do you dislike most about the product?

    complex interface to develop compared to other solution

    What one thing do you wish the vendor did differently?

    Nothing of special

    If you could start over, what would your organization do differently?

    If I restart I would involve also internal team in the development phase (training on the job mode) to be able to better manage the relationship with the 3rd party in the future


  • 5 out of 5.0, Reviewed

    Product(s): Cloudera Distribution Hadoop

    The pilot project has been deemed successful with this vendor.

    Overall Comment

    My team has worked directly with this vendor and they have provided clarification and assistance when needed to validate our process and to confirm our methods.

    What one piece of advice would you give other prospective customers?

    Utilize experience from other customers and utilize the expertise of the vendor. They want thier clients to have extreme success.

    What do you like most about the product or service?

    The open source products provide a great wealth of knowledge available from a variety of sources.

    What one thing do you wish the vendor did differently?

    My team has not provided any comments to indicate they feel the vendor should do anything differently.

    If you could start over, what would your organization do differently?

    If we could start over we would probably lay out a better business case and metrics for measuring success. From the technology perspective we would not have chosen differently.

    Service & support - overall comment

    My team has never complained or provided negative comments about this vendor and thier willingness to help us meet our needs.


  • 4 out of 5.0, Reviewed

    Product(s): Cloudera Distribution Hadoop

    Good partnership in developing successful Hadoop POC

    Overall Comment

    Cloudera EDH distribution was straightforward to install and manage Sales and support team was helpful in developing a successful POC Cost of platform can become very expensive

    Service & support - overall comment

    Sales and engineering teams were very responsive in meeting our needs Sales team sought to understand our business objectives and insure we met them - they were focused on the outcome, not just the product sale


  • 5 out of 5.0, Reviewed

    Product(s): Cloudera Distribution Hadoop

    Cloudera Hadoop Drives Business Outcomes

    Overall Comment

    Great distribution, solid support and certification offering.

    What one piece of advice would you give other prospective customers?

    Only settle on major distributions

    What do you like most about the product or service?

    does its job no matter how much data we throw at it

    What do you dislike most about the product?

    learning curve

    What one thing do you wish the vendor did differently?

    licensing options

    If you could start over, what would your organization do differently?

    Entitlements Management

    Service & support - overall comment

    very happy


  • 5 out of 5.0, Reviewed

    Product(s): Cloudera Distribution Hadoop, Cloudera Enterprise Data Hub

    Lockheed Martin Aero looks toward Hadoop to handle Large Data

    Overall Comment

    Pilot went well and is proceeding toward production implementation.

    What one piece of advice would you give other prospective customers?

    Include numerous portions of the IT community early.

    What do you like most about the product or service?

    cost competitive

    What do you dislike most about the product?

    no comment

    What one thing do you wish the vendor did differently?

    nothing, they were good.

    If you could start over, what would your organization do differently?

    Bring it in sooner

    Service & support - overall comment

    Very Satiusified


  • 5 out of 5.0, Reviewed

    Product(s): Cloudera Enterprise

    Ease of Use - Effortless

    Overall Comment

    Ease of use is the number one reason to go with Cloudera. Easy to use, easy to work with them.

    What one piece of advice would you give other prospective customers?

    Ensure that you have the right technical expertise in your company prior to the implementation.

    What do you like most about the product or service?

    Ease of use.

    What do you dislike most about the product?

    Cost - but you get what you pay for.

    What one thing do you wish the vendor did differently?

    Give more cons with working with their product.

    If you could start over, what would your organization do differently?

    I would have more data scientist depth in my company instead of being so reliant on another company.

    Service & support - overall comment

    Great support and great service.


  • 4 out of 5.0, Reviewed

    Product(s): Cloudera Distribution Hadoop

    Seems to be the best of the main Hadoop providers

    Overall Comment

    Very responsive sales team. Technical staff is available and willing to answer questions when needed. Some tools seem to require buyin to their whole stack (e.g. Cloudera Manager).

    What one piece of advice would you give other prospective customers?

    If you've ever developed any of your own storage technology, you'll need to budget substantially more time to figure out how to integrate with HDFS (regardless of vendor). Once you pull in the Hadoop tool stack, most of your customers will want the same APIs for your other data. You'll either need to commit to moving your data (can be very painful), or implementing a shim.

    What do you like most about the product or service?

    Code quality and stability seems quite good. We've had few issues and Cloudera has been extremely helpful in uncovering bugs in related packages (e.g. Spark).

    What do you dislike most about the product?

    N/A - we've been very happy so far.

    What one thing do you wish the vendor did differently?

    We've been very satisfied with Cloudera's HDFS support, I can't think of anything they could have done differently. Prices can always be lower of course.

    If you could start over, what would your organization do differently?

    Think about data recovery needs more carefully. Once you commit a substantial amount of data to a particular storage solution, it is very difficult to change directions if that solution doesn't meet your backup and redundancy needs.

    Service & support - overall comment

    Support and ability to debug hard problems was one of the reasons we chose Cloudera to the point of adding a support and consulting contract.


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(13)
4.4

Ability to understand your organization's needs

(16)
4.1

Timely and complete response to product questions

(16)
4.4

Pricing and contract flexibility (pricing and terms)

(12)
4.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(16)
4.3

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

12 months or more

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(14)
4.2

Ease of integration using standard APIs and tools

(14)
4.4

Quality and availability of end-user training

(14)
3.7

Ease of deployment

(15)
4.2
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(16)
4.4

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(16)
4.5

Quality of technical support

(16)
4.4

Quality of peer user community

(14)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(16)
4.4

Managing Large Volumes of Data

(16)
4.9

Loading Data Continuously

(16)
4.4

Other Data Types in Addition to Structured Data

(16)
4.5

Repetitive Queries

(14)
4.5

Queries Supporting Advanced Analytics

(16)
4.2

Queries on Many Data Types/Sources

(16)
4.4

Operational BI Queries

(14)
4.1

System Availability

(16)
4.6

User Skill Level Support

(15)
3.7

Administration and Management

(14)
4.0
1 2 3 4 5
Section
1

Additional Context

What is your licensing arrangement with your vendor?

Enterprise license

Core, socket or server based license

Don't know

Multi-tiered pricing based upon volume or capacity (such as Cloud)

Volume-based license price


What was the nature of your involvement?

Executive Sponsor

Development/Integration

Technical Assessment

Application Lead

Rollout and Install

Functional Assessment

Maintenance and Support

Vendor Management

Vendor/Product Selection

Other...


Why did you purchase an Data Warehouse and Data Management solution for Analytics?

Create internal/operational efficiencies

Improve business process agility

Drive innovation

Drive revenue growth

Enhance decision making

Improve business process outcomes

Improve customer relations/service

Cost management

Reduce time to market

Improve compliance and risk management

Improve supplier or partner relations


What other vendors were considered?

Hortonworks

Teradata

IBM

Oracle

Amazon Web Services

MapR Technologies

Pivotal

SAS

Amazon Web Services (AWS)

Cloudera

MarkLogic

Microsoft

SAP


What were the key factors that drove your decision?

Product functionality and performance

Product roadmap and future vision

Strong services expertise

Breadth of services

Overall cost

Financial/organizational viability

Strong vendor partnership

Compelling vision

Strong consulting partnership

Strong user community

Strong customer focus

Pre-existing relationships


In which region(s) did your deployment take place?

North America

Europe, Middle East and Africa

Asia/Pacific