4.1 out of 5.0 (10 ratings)
10 Verified Reviews

Hortonworks Data Platform

Good technology for better analytics, functionalities

Very satisfied with the performance metrics and roll out. We are still at the begining but initial data looks good. Due to the nature of the product, more COTS required but worth the investment to address the market challenges from the analytics perspective. Hortonworks offers collection of tool on top of HDFS to perform various services which is a good thing and new technologies/tools are coming which looks promising.

Hortonworks Data Platform

Customer success and commitment

Hortonworks stayed committed for the success of our project. They were flexible in understanding our unique needs and able to work with us throughout the lifecycle.

Hortonworks Data Platform

Quick install but product is still maturing

Product meets expectations

Hortonworks Data Platform

Hortonworks Hadoop 2.5 Implementation

Solid product, good community.

1

Hortonworks Data Platform

Getting resolution thought on-line support portal was painful

Getting support throught the support portal was very painful.

Hortonworks Data Platform

Not Applicable

There is little in the way of dashboards or monitoring that Data Governance has access to oversee its processes.

Hortonworks Data Platform

Implementation and product support is great given a clear strategy

Overall, the vendor is very knowledgeable and proficient with their product and their customer support is great. There were initial issues regarding delays in support response due to licensing the Hortonworks HDP product through SAP, but that has since been remedied. Probably the only knowledge gap sometimes is how to efficiently stand up and configure HDP within the constraints of an environment that uses a leveraged support model. This, however, is an area that Hortonworks has strived to gain understanding in with an emphasis on the implementation of HDP in a large enterprise. In the end, Hortonworks will suggest whatever architecture is appropriate and help you implement it based on the constraints that your organization enforces. The caveat is that you as an organization must be aware of what your end goal and strategic vision is for the HDP platform as you can easily place yourself in a scenario where you want to scale your environment out but find difficulty in doing so based on your previously implemented cluster architecture.

Hortonworks Data Platform

Vendor support for deploying our 1st hadoop cluster was excellent.

So far, We have recieved excellent support from vendor and our cluster is running w/o any significant issues.

Hortonworks Data Platform

Implementation was managed by lead vendor (Teradata) and slowed adoption of new features.

Acceptable based on newness of product.

Hortonworks Data Platform

Excellent implementation - great support from HW. Early days for volume data analysis and response times.

Very customer focused team.