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We have aggregated ratings data on MongoDB but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): MongoDB

    MongoDB - Love it / Hate it

    Overall Comment

    The are some design issues with MongoDB as it does not support joins but from a develop's experience is overall much better than the SQL.

    What one piece of advice would you give other prospective customers?

    Know your client, data and how it will be used.

    What one thing do you wish the vendor did differently?

    Faster resolutions to issues. Even though the support is good, it should be better.

    If you could start over, what would your organization do differently?

    With every database package, there are limitations. One much know their clients and how to database package will be used before taking the latest database package in the news at the time.


  • 5 out of 5.0, Reviewed

    Product(s): MongoDB

    MongoDB: Easy implementations, continually improving tool set

    Overall Comment

    MongoDB was great to work with. From sales to Consultants everyone knew the product and were able to tail a solution to our needs while working within our guidelines. Training was spectacular as it allowed us to have a greater operational focus in a short period of time.

    What one piece of advice would you give other prospective customers?

    Make sure your use case makes sense, if your use case calls for a highly relational schema, then don't try to make MongoDB fit. Also, use the tools and resources MongoDB provides for you when dealing with them. If you involve them earlier in your process it will pay dividends earlier in your implementation.

    What do you like most about the product or service?

    Flexible schemas allowing us to try out multiple schema designs with very little development time spent on pivoting to the new design.

    What do you dislike most about the product?

    Although the documentation they have is great, I wish it had more real world examples.

    What one thing do you wish the vendor did differently?

    Nothing, the vendor has been amazing to work with.

    If you could start over, what would your organization do differently?

    I don't know that there's anything that we would have necessarily done differently, because our encounter with MongoDB went so well. If I was hard pressed, I would say to engage the vendor earlier would have benefited us greatly in that we would have had access to their knowledge sooner in our decision making and planning.


  • 4 out of 5.0, Reviewed

    Product(s): MongoDB

    Willing, helpful and open

    Overall Comment

    Supportive so far although only just at start of engagement. Very keen to get us on board

    What one piece of advice would you give other prospective customers?

    Keep initial engagements small and contained. Prove it, then scale it

    What do you like most about the product or service?

    Flexibility

    What do you dislike most about the product?

    Pricing model is rather opaque initially at least

    What one thing do you wish the vendor did differently?

    N/A

    If you could start over, what would your organization do differently?

    Still very early days but would have liked to have run two technology vendors side by side from outset


  • 5 out of 5.0, Reviewed

    Product(s): MongoDB

    Powerful and easy to set up, continuing interesting developments

    Overall Comment

    MongoDB has met our needs in terms of dealing with large quantities of data arriving with high regularity. We have additionally extended our usage to cover data more traditionally handled with relational DBs. We are not decided yet whether this is the ideal solution for our more relational data, but want to try out v3 and the new features.

    What one piece of advice would you give other prospective customers?

    Start with the latest MongoDB version if possible.

    What do you like most about the product or service?

    Aggregation pipelines are very useful and powerful.

    What do you dislike most about the product?

    Sometimes the query syntax can be difficult, though Compass looks like a powerful abstraction.

    If you could start over, what would your organization do differently?

    Ideally we would use supplementary products which are somewhat more mature, for example MongoEngine has been something of a bottleneck.


  • 5 out of 5.0, Reviewed

    Product(s): MongoDB

    Best price / performance

    Overall Comment

    amazing db performance

    What one piece of advice would you give other prospective customers?

    go for Mongo

    What do you like most about the product or service?

    Flexibility of schema

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Nothing

    If you could start over, what would your organization do differently?

    Upgrade to latest versions sooner


  • 5 out of 5.0, Reviewed

    Product(s): MongoDB

    Focus on Apps, not Ops.

    Overall Comment

    Excellent support & willing to work toward our success.

    What one piece of advice would you give other prospective customers?

    Have a larger vision for the solution & work towards it piece by piece.

    What do you like most about the product or service?

    Excellent support network & a strong user community

    What do you dislike most about the product?

    Too late to start focusing on Analytics

    What one thing do you wish the vendor did differently?

    Concentrate more on Analytics solution

    If you could start over, what would your organization do differently?

    Experiment more aggressively.

    Service & support - overall comment

    Excellent support.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(8)
4.1

Ability to understand your organization's needs

(7)
4.4

Timely and complete response to product questions

(7)
4.3

Pricing and contract flexibility (pricing and terms)

(7)
3.9
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(10)
4.5

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(6)
4.2

Ease of integration using standard APIs and tools

(7)
4.4

Quality and availability of end-user training

(6)
4.3

Ease of deployment

(7)
4.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(7)
4.6

Did you purchase a support package from the vendor?

Yes

No

I’m unsure


Timeliness of vendor's response

(6)
4.3

Quality of technical support

(7)
4.4

Quality of peer user community

(7)
4.7
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(10)
4.8

Managing Large Volumes of Data

(8)
4.9

Loading Data Continuously

(7)
4.6

Other Data Types in Addition to Structured Data

(6)
4.7

Repetitive Queries

(7)
4.9

Queries Supporting Advanced Analytics

(7)
4.6

Queries on Many Data Types/Sources

(5)
3.8

Operational BI Queries

(6)
4.5

System Availability

(6)
4.7

User Skill Level Support

(6)
4.2

Administration and Management

(5)
4.6
1 2 3 4 5
Section
1

Additional Context

What is your licensing arrangement with your vendor?

Don't know

Enterprise license

Contractually defined use case pricing/licensing

Core, socket or server based license

Processing capacity or work unit bound license


What was the nature of your involvement?

Application Lead

Development/Integration

Technical Assessment

Vendor/Product Selection

Rollout and Install

Maintenance and Support

Functional Assessment

User Training

Vendor Management


Why did you purchase an Data Warehouse and Data Management solution for Analytics?

Improve customer relations/service

Create internal/operational efficiencies

Reduce time to market

Drive innovation

Cost management

Drive revenue growth

Enhance decision making

Improve business process agility

Improve business process outcomes

Other...


What other vendors were considered?

MongoDB

Microsoft

Oracle

Amazon Web Services

Amazon Web Services (AWS)

Cloudera

Hewlett Packard Enterprise

IBM

Infobright

MarkLogic

MemSQL

Other...


What were the key factors that drove your decision?

Product roadmap and future vision

Strong user community

Product functionality and performance

Strong services expertise

Compelling vision

Overall cost

Breadth of services

Financial/organizational viability

Strong customer focus

Pre-existing relationships

Strong consulting partnership


In which region(s) did your deployment take place?

Europe, Middle East and Africa

North America

Asia/Pacific

Latin America