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We have aggregated ratings data on MongoDB but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): MongoDB

    Focus on Apps, not Ops.

    Overall Comment

    Excellent support & willing to work toward our success.

    What one piece of advice would you give other prospective customers?

    Have a larger vision for the solution & work towards it piece by piece.

    What do you like most about the product or service?

    Excellent support network & a strong user community

    What do you dislike most about the product?

    Too late to start focusing on Analytics

    What one thing do you wish the vendor did differently?

    Concentrate more on Analytics solution

    If you could start over, what would your organization do differently?

    Experiment more aggressively.

    Service & support - overall comment

    Excellent support.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
5.0

Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

No


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Managing Large Volumes of Data

(1)
5.0
Section
1

Additional Context

What is your licensing arrangement with your vendor?

Enterprise license


What was the nature of your involvement?

Application Lead

Functional Assessment

Maintenance and Support

Rollout and Install

Technical Assessment

User Training

Vendor/Product Selection


Why did you purchase an Data Warehouse and Data Management solution for Analytics?

Drive innovation

Drive revenue growth

Improve business process agility

Improve customer relations/service

Reduce time to market


What other vendors were considered? Multiple responses allowed.

Amazon Web Services

Cloudera

MongoDB


What were the key factors that drove your decision?

Product functionality and performance

Product roadmap and future vision

Strong consulting partnership

Strong services expertise

Strong user community


In which region(s) did your deployment take place? Multiple responses allowed.

North America