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We have aggregated ratings data on Pentaho but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): Pentaho

    Good product, easy to install and use.

    Overall Comment

    Good product.

    What do you like most about the product or service?

    Analytics capabilities and mobile access.

    What do you dislike most about the product?

    Bugs.

    If you could start over, what would your organization do differently?

    Wait until the product is a bit more stable before deploying to business users.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
2.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Managing Large Volumes of Data

(1)
4.0

Loading Data Continuously

(1)
3.0

Other Data Types in Addition to Structured Data

(1)
5.0

Repetitive Queries

(1)
4.0

Queries Supporting Advanced Analytics

(1)
5.0

Queries on Many Data Types/Sources

(1)
5.0

Operational BI Queries

(1)
5.0

System Availability

(1)
5.0

User Skill Level Support

(1)
4.0

Administration and Management

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What is your licensing arrangement with your vendor?

Enterprise license


What was the nature of your involvement?

Rollout and Install

User Training


Why did you purchase an Data Warehouse and Data Management solution for Analytics?

Create internal/operational efficiencies

Drive innovation

Enhance decision making

Improve business process outcomes

Improve customer relations/service


What other vendors were considered? Multiple responses allowed.

Microsoft


What were the key factors that drove your decision?

Breadth of services

Product functionality and performance

Product roadmap and future vision


In which region(s) did your deployment take place? Multiple responses allowed.