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  • 4 out of 5.0, Reviewed

    Product(s): Greenplum DB

    Smooth implementation, could use better data visualization features.

    Overall Comment

    The appliances moved and analyzed data as promised by the vendor. They have proven to be extremely valuable as we analyzed our data. Additional visualization tools or capabilities would have been useful (in hindsight).

    What one piece of advice would you give other prospective customers?

    They are as fast as advertised in terms of the massively parallel processing capability - plan in advance to take advantage of its capabilities.

    What do you like most about the product or service?

    Speed and data analysis functionality.

    What do you dislike most about the product?

    Lack of data visualization tools included.

    What one thing do you wish the vendor did differently?

    Bring a data visualization partner to the table.

    If you could start over, what would your organization do differently?

    Benchmark other implementations and ask about data visualization.

    Service & support - overall comment

    I have not heard any complaints so all is well as far as I know.

    Integration & Deployment - Overall comment

    We had some minor challenges at first but they were all resolved in a relatively timely fashion.


  • 5 out of 5.0, Reviewed

    Product(s): Greenplum DB

    Implementation was easy, but benefited from Greenplum's expertise.

    Overall Comment

    Great product that has significantly improved our analytical capabilities.

    What do you like most about the product or service?

    Powerful query tool. Allowed us to analyze data in ways that would have been extremely time consuming using our previous tools.


  • 5 out of 5.0, Reviewed

    Product(s): Greenplum DB

    GPDB - Conversion from Oracle

    Overall Comment

    Speed to market

    What one piece of advice would you give other prospective customers?

    Ensure their cluster works as advertised.

    What do you like most about the product or service?

    Performance.

    What do you dislike most about the product?

    Availability.

    What one thing do you wish the vendor did differently?

    Higher availability.

    If you could start over, what would your organization do differently?

    Better testing of the clustering solution.

    Product capabilities - overall comment

    When it works, it is as good as a DB gets.

    Service & support - overall comment

    Low level of product understanding.

    Integration & Deployment - Overall comment

    Integrates with all our products.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(2)
4.5

Timely and complete response to product questions

(2)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.5

How long did your deployment take?

6 - 9 months (<9)

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(2)
3.5

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(3)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
3.0

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
2.0

Quality of peer user community

(2)
3.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.7

Managing Large Volumes of Data

(3)
5.0

Loading Data Continuously

(3)
4.7

Other Data Types in Addition to Structured Data

(1)
4.0

Repetitive Queries

(3)
5.0

Queries Supporting Advanced Analytics

(3)
5.0

Queries on Many Data Types/Sources

(1)
4.0

Operational BI Queries

(2)
4.0

System Availability

(3)
3.7

User Skill Level Support

(2)
3.5

Administration and Management

(2)
3.5
1 2 3 4 5
Section
1

Additional Context

What is your licensing arrangement with your vendor?

Enterprise license

I don't know

Processing capacity or work unit bound license


What was the nature of your involvement?

Application Lead

Executive Sponsor


Why did you purchase an Data Warehouse and Data Management solution for Analytics?

Enhance decision making

Drive innovation

Improve business process agility

Improve customer relations/service

Reduce time to market


What other vendors were considered?

Oracle

IBM

SAS


What were the key factors that drove your decision?

Product functionality and performance

Product roadmap and future vision


In which region(s) did your deployment take place?

North America