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  • 5 out of 5.0, Reviewed

    Product(s): SAS Enterprise Guide

    Powerful, easy to use analytics

    Overall Comment

    Excellent online training programs.

    What one piece of advice would you give other prospective customers?

    Elect a good internal champion.

    What do you like most about the product or service?

    Easy to use, powerful.

    What do you dislike most about the product?

    Not great graphing options.

    What one thing do you wish the vendor did differently?

    Better support of all levels of users including lower level users.

    If you could start over, what would your organization do differently?

    Better recruitment of line of business testers.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Managing Large Volumes of Data

(1)
5.0

Loading Data Continuously

(1)
5.0

Other Data Types in Addition to Structured Data

(1)
4.0

Repetitive Queries

(1)
5.0

Queries Supporting Advanced Analytics

(1)
5.0

Queries on Many Data Types/Sources

(1)
5.0

Operational BI Queries

(1)
5.0

System Availability

(1)
5.0

User Skill Level Support

(1)
5.0

Administration and Management

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What is your licensing arrangement with your vendor?

Enterprise license


What was the nature of your involvement?

Development/Integration


Why did you purchase an Data Warehouse and Data Management solution for Analytics?

Create internal/operational efficiencies

Enhance decision making

Improve business process agility

Improve customer relations/service


What other vendors were considered?

Hewlett Packard Enterprise

IBM

Microsoft

SAP


What were the key factors that drove your decision?

Breadth of services

Compelling vision

Product functionality and performance

Product roadmap and future vision


In which region(s) did your deployment take place?