4 out of 5.0, Reviewed Oct 18, 2016
Good platform, very ease to configure. Need to develop your internal team to reduce dependency on 3rd parties since specific paltform experts are scarce. Facilitated our evolution on eCommerce without the big initial investments needed with other platforms.
Consider having the fewer customizations possible and identify t least to 3rd parties to help you in the long run.
How flexible it is to reflect our design and customer experience goals
It has been difficult to troubleshoot performance issues on customized functionality
Provide more insight on the skills needed on the internal team to support the application. better definition of arquitecture and computing power requirements
identify all technical skills our internal team would require to be ready upfront or identify a few 3rd party companies that could help us.
They limit their support to non-customized features but the tool is designed to facilitate customizations, could do better here.
5 out of 5.0, Reviewed Oct 17, 2016
Extensive integration to our Oracle ERP added to cost and timeline. Mulesoft used for Oracle-Magento interface. Used a 3'rd parties to stand up, customize, and integrate the application. Hosted the site with SimpleHelix. They specialize in Magento hosting. Used BriteSkies for Magento Implementation and customization. Briteskies did an excellent job. We will keep them for ongoing support and for any extensions. Simple Helix for hosting is easy to work with and have provided excellent support through the process.
Look outside Oracle for WebStore front end options.
Solid user interface with all featues users expect in today's web stores.
Provide GUI for writing reports against the Magento database. We need to rely on developers for any reports or data extracts
Control feature creep in the front end.
Very good from all vendors