3 out of 5.0, Reviewed Jun 8, 2016
The success of this product implementation weighed heavily with the implementation vendor, Sapient that developed the roadmap for implementation and deployment.
Scaling and forecasting is very important.
Don't know yet - just launching.
Very huge undertaking because of the scaling challenges.
Ensure the professional services acquired for the transformation work closely with the PMO to accelerate the deliverables from the business and the stakeholders. It has been a challenge since 60% of the staff was augmented through professional services and the relationship was very siloed.
Suggest that the high level timeline that was presented to the CIO for acceptance is also reviewed and evaluated by the PMO or EPMO.
4 out of 5.0, Reviewed Jun 6, 2016
The ATG product was easily rolled out with the out of the box functionality. Only upon customization did we add a level of complexity that we struggled to understand the expected outcomes. It took the team longer to overcome the bumps of the customizations. Our Business Team experienced disappointments when staging the deployment of sites as they couldn't view the stage site in one instance. Staging required looking at multiple feature sets and caused confusion.
Engage with a 3rd party support vendor that can help you along the journey.
Ease of use for business users.
Nothing, we were very happy with the product and service received.
Spend more time on planning of customizations, ensuring all system integration details are well planned.