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4.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on Sitecore but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Sitecore Experience Platform Web Content Management System

    Great solution for the right environment/needs.

    Overall Comment

    Satisfied


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Product Diversity

(1)
4.0

Product Breadth

(1)
4.0

Mobility

(1)
4.0

Digital Store Localization

(1)
4.0

Consumer Buyer Personalization

(1)
4.0

WCM

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Development/Integration

Functional Assessment

Maintenance and Support

Rollout and Install

Technical Assessment

User Training

Vendor Management

Vendor/Product Selection


What other vendors were considered? Multiple responses allowed.

Other...


Why did you purchase this product?

Create internal/operational efficiencies


What were the key factors that drove your decision?

Breadth of services

Overall cost

Product functionality and performance

Technological innovation


In which region(s) did your deployment take place? Multiple responses allowed.

North America