The technology capabilities covered by the e-discovery software include information management, legal hold (data identification and preservation), collection, processing, review and production. These capabilities are listed in the sequential order in which a typical e-discovery process follows. The e-discovery software market is served by three clusters of providers: software providers, law firms and service providers (legal process outsourcers [LPOs] and managed service providers [MSPs]). Although mature, this market has a large number of participants. Because vendors focus on different stages of the EDRM and have developed core competencies over time, it can be difficult to draw consistent and direct comparisons when examining the various vendors in this market.
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