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4.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on AccessData but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Forensic Toolkit (FTK)

    Great Tool

    Overall Comment

    Good vendor and product

    What one piece of advice would you give other prospective customers?

    Review the implementation steps ahead of time.

    What do you like most about the product or service?

    The tools capabilities

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Did a pre implementation assessment

    If you could start over, what would your organization do differently?

    Review the implementation steps ahead of time.


  • 4 out of 5.0, Reviewed

    Product(s): Forensic Toolkit (FTK)

    Highly flexible toolkit!!

    Overall Comment

    Allows users to create images, process a wide range of data types from forensic images to email archives and mobile devices, analyze the registry, crack passwords, and build reports.

    What one piece of advice would you give other prospective customers?

    Test the product in an isolated environment.

    What do you like most about the product or service?

    Ease of use.

    What do you dislike most about the product?

    Nothing.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Nothing.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.0

Ability to understand your organization's needs

(2)
4.5

Timely and complete response to product questions

(2)
4.0

Pricing and contract flexibility (pricing and terms)

(2)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
4.5

Ease of integration using standard APIs and tools

(2)
4.5

Quality and availability of end-user training

(2)
4.5

Ease of deployment

(2)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.0

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(2)
4.0

Was the support package worth it?

Yes


Quality of technical support

(2)
4.0

Quality of peer user community

(2)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.0
Section
1

Additional Context

What was the nature of your involvement?

Analytics Team Leader

Analytics User

Functional Assessment

System Administrator

Technical Assessment

Vendor/Product Selection


Why did you purchase the software or service?

Improve compliance and risk management

Improve business process outcomes


In which region(s) did your deployment take place? Multiple responses allowed.

North America