4.3 out of 5 (6 Ratings)
Mar 14, 2017
Customer focused and very responsive; always willing to listen to customer needs and requirements, include them in future releases
Feb 21, 2017
Great experience overall
Jan 17, 2017
Generally speaking the vendor and implementation partners have had good support around the technical challenges of corporate implementations. We utilized a Symantec (at the time) partner for the implementation as recommended by Symantec and they had experts in the field with many implementations under their belt. Overall tailoring the tool to our business rules and the implementation went relatively smoothly.
Dec 9, 2016
Third party migration assistance was slow in response and driving results. Vendor was extremely capable and ready to help with implementation and training.
Dec 2, 2016
Veritas was mostly responsive to our needs despite some issues with what was purchased as far as implementation support. When we asked for the intial deal to be quoted we asked for full support of intial install and migration support but this was aqparently not quoted and we ended up wioth a more limited support level and were at max budget at that point.
Jul 12, 2016
Product serves it purpose. eDiscovery functions are best in class. Upgrade was straightforward. Straight forward DR strategy.