Veritas Technologies (formerly Symantec)

4.3 out of 5 (6 Ratings)

6 Verified Reviews

Veritas eDiscovery, Other...

Email compliance

Customer focused and very responsive; always willing to listen to customer needs and requirements, include them in future releases

Discovery Accelerator

Implementation was easy

Great experience overall

Veritas eDiscovery

Implementation went fine, ingestion of legacy data was the big challenge

Generally speaking the vendor and implementation partners have had good support around the technical challenges of corporate implementations. We utilized a Symantec (at the time) partner for the implementation as recommended by Symantec and they had experts in the field with many implementations under their belt. Overall tailoring the tool to our business rules and the implementation went relatively smoothly.

Veritas eDiscovery

Implementation work with vendor was very efficient. Third-party migration team was issue.

Third party migration assistance was slow in response and driving results. Vendor was extremely capable and ready to help with implementation and training.

Veritas eDiscovery

Implementation was pretty involved and required a lot of hands on but overall satisfied

Veritas was mostly responsive to our needs despite some issues with what was purchased as far as implementation support. When we asked for the intial deal to be quoted we asked for full support of intial install and migration support but this was aqparently not quoted and we ended up wioth a more limited support level and were at max budget at that point.

Discovery Accelerator, Veritas eDiscovery

Upgrade Veritas eDiscovery is a simple process.

Product serves it purpose. eDiscovery functions are best in class. Upgrade was straightforward. Straight forward DR strategy.