Nov 30, 2016
Clients, auditors and peers like the ease of use and functionality. We are in the middle of several M&As. Kiteworks was selected and is being used as a critical piece of confidential information exchange over alternatives between three organizations.
Oct 19, 2016
Company is very customer focused and worked with us directly to perform a migration from the legacy product to kiteworks without any data loss. The product works as advertised and provides many integration points. We leverage integrations with multiple other systems and kiteworks. The product team is actively involved in ensuring that the product meets ongoing needs. The CEO and executive leadership values customer feedback and since initial launch of the product a few years ago implemented large portions of the direct suggestions and needs of customers. Accellion has best in class customer support.
Jun 13, 2016
Selection of product was relatively simple, implementing to the complicated use cases is proving difficult.
Jun 10, 2016
We performed an earlier PoC, but due to the internal security constraints, we really weren't able to fully evaluate the performance and to a degree the usability of the application.
Mar 1, 2016
Accellion is fairly easy to work with, and receptive to making product changes necessary to meet our needs.
Dec 8, 2015
KiteWorks is full-featured and allows my company to share documents with business partners, while retaining it on premises. Today this is important for my company. Compliance with my company's security and risk policies fit well with Accellion. However, user adoption has not been as strong as hoped, largely due to the less familiar mechanics and appearance of the application. Employees who use DropBox or Google Drive, especially, are less motivated to embrace kiteWorks.
Dec 8, 2015
Ease of use with integration with Outlook.