4.1 out of 5.0 (7 ratings)
7 Verified Reviews

Kiteworks

Clients like the ease of use

Clients, auditors and peers like the ease of use and functionality. We are in the middle of several M&As. Kiteworks was selected and is being used as a critical piece of confidential information exchange over alternatives between three organizations.

Kiteworks

Seamless migration to kiteworks from legacy solution

Company is very customer focused and worked with us directly to perform a migration from the legacy product to kiteworks without any data loss. The product works as advertised and provides many integration points. We leverage integrations with multiple other systems and kiteworks. The product team is actively involved in ensuring that the product meets ongoing needs. The CEO and executive leadership values customer feedback and since initial launch of the product a few years ago implemented large portions of the direct suggestions and needs of customers. Accellion has best in class customer support.

Kiteworks

Implementation to meet all use cases (hybrid architecture) is ongoing and on track.

Selection of product was relatively simple, implementing to the complicated use cases is proving difficult.

Kiteworks

Product has potential, but weigh your use cases and test the product thoroughly.

We performed an earlier PoC, but due to the internal security constraints, we really weren't able to fully evaluate the performance and to a degree the usability of the application.

Kiteworks

on-prem implementation can be simple or involved, depending on needs.

Accellion is fairly easy to work with, and receptive to making product changes necessary to meet our needs.

Kiteworks

KiteWorks ticks all the IT boxes, but struggles among fans of competing tools.

KiteWorks is full-featured and allows my company to share documents with business partners, while retaining it on premises. Today this is important for my company. Compliance with my company's security and risk policies fit well with Accellion. However, user adoption has not been as strong as hoped, largely due to the less familiar mechanics and appearance of the application. Employees who use DropBox or Google Drive, especially, are less motivated to embrace kiteWorks.

Kiteworks

Excellent product for large email attachments.

Ease of use with integration with Outlook.