4.3 out of 5 (71 Ratings)

71 Verified Reviews

Box Platform

Product is great, but support is lacking

The service works really well when you use it the way Box has designed. If you try anything innovative outside of that scope, it's a struggle.

Box Platform

User-friendly and intuitive, but lacking more advanced capabilities

Works well: ease-of-use, very intuitive, good for basic file storing capabilities; very robust mobile application. Doesn't work well: replacement for CIFS shares, replacing more complex solutions with a storage component like Sharepoint, shared drives; waterfall permissions pose challenges; easy to accidentally share confidential information based on default settings where the defaults can't be modified, must actively lower permission levels for each collaboration.

Box Platform

Base product useful but somewhat lacking in overall features

Base product works fine, however the new Box Governance tool and eDiscovery modules are lacking. No capabilities for co-authoring of documents (excel and word docs).....not referring to box notes.

Box Platform

Your users will love it, enterprise scale implementations will require API calls for batch

Box has been a success with our internal user community, has an intuitive user interface, and has broad coverage of mobile device apps. Administratively, it has been relatively easy to manage. Bulk actions are lacking, though. If you have a team that can develop custom workflows that call the API, the sky is the limit. If you are relying on the GUI console, be ready for many many clicks.

Box Platform

File collaboration in a quick little Box

We bought a package of implementatoin and training services assisting us implemeting and roll out our solution.

Box Platform

Functionality that meets needs, but confusion on user interaction and integration

Box has been easy to work with through the pilot and early adoption. Functionality has worked for us and meets our needs. The only 2 areas of concerned are 1) Confusion of people outside the company as unmanaged users and 2) Some integration pieces with internal software.

Box Platform

Make file sharing easy with Box.

Great for external and internal operations. Information is saved and secured. Great for file sharing.

Box Platform

Implementation was successful, but some features still lacking

We transitioned from on-premise personal and departmental storage to a cloud-based solution. Overall, the experience has been positive and accepted by the University at large. A lot of the success had to do with the extensive planning and meeting with departments before the cutover, and giving them ample time to move data, and re-think processes. The concept of "any file, anywhere, any time" has won over a lot of our clients, and seems to be one of the driving factors of adoption.

Box Platform

review of box

No issues. all good

Box Platform

The implementation process went very well - very timely, organized and communicative.

The implementation process went very well - very timely, organized and communicative.