4.4 out of 5 (61 Ratings)
Feb 15, 2017
The Box Enterprise Team has helped us provide a fantastic experience not just for my users but also for our clients. Being able to invite an unlimited number of collaborators and have unlimited storage space is a big win for us. A lot of documents come through our servers and it is great to set up a staging area where we can sort through everything without having to clog up our own servers and storage solution. I love the security settings and how deep I can set policies. It is also extremely easy for my users to pick up on how to use. But where this product really shines is the reporting tools! Reporting within Box is extremely granular. I can see what everyone is doing at any given time in any folder on our account. This has come into play time and again when a claim is made that can be supported (or refuted) by the report data. They are customizable and give any admin a perfect insight in how the product is being used. Box has also indicated that they are working more on hooks into DMS or CMS systems, which would be extremely beneficial to my company.
Feb 15, 2017
The software has provides our firm with superior file storage services.
Feb 3, 2017
Great technology. Simple integration
Jan 31, 2017
Overall, Box met some of our unique requirements. In fact, it was the only solution that could meet every requirement. The reason that it's not a 5 star rating has to do with the pilot and communications with the sales team. We specifically indicated the the POC and Pilot only include base functionality - no extra cost features were to be enabled. After completing the technical and functional pilots, however, it was discovered that extra cost features (specifically the encryption modules) were turned on. This lead to some re-negotiations and a delay in the overall implementation, since data protection was one of our success criteria. The Box sales team understood where they had made an error and worked with us to correct the situtation.
Jan 19, 2017
poor fit for organization; vendor didnt' understand all challenges presented in our environment
Jan 18, 2017
Works very well. Would like the UI to be more like experience on pc/modile device. Too much like web interactions which is not very efficient. Need Explorer/finder type of interactions. It also need to natively support more file formats (like visio). Integrates well with SSO. Permissions methodology is not standard as it doesn't allow removal of permissions at a lower level, which leads to a flatter structure; this implies better naming conventions.
Jan 5, 2017
Box.com has been a great cloud storage partner. The only complaint I have is the issues we have when we call and ask for them to do the data tranfer. They are very costly and slow. There for many times we do the work ourselves making it much slower to get to 100% cloud storage.
Dec 20, 2016
Very willing to help us get the implementation right. Scheduled meetings and training with our IT staff in preparation for rollout.
Dec 13, 2016
Mostly positive, but had issues with the install of the software dependancies that the different Box tools require
Dec 13, 2016
some aspects worked great, specifically the ability to access files on mobile. Bad UX issues due to issues with SSO.