4.2 out of 5 (15 Ratings)
Feb 21, 2017
Product worked well out of the box. API was well documented.
Feb 16, 2017
Communication was readily available, but they are strict on trial-period licensing. Great product, but you will have trouble if you're too busy to finish your POC before the 30-day trial period is up.
Feb 14, 2017
It had some initial bugs but through beta testing, they were resolved.
Jan 19, 2017
It has completely worked as expected. And continues to deliver for other clients with strict file sharing limitations 2 years later
Dec 12, 2016
Overall the Citrix team was willing to help us drive toward a solution. They were willing and did get on calls and assist us with the setup process.
Dec 12, 2016
The installation of Citrix ShareFile to our organization was relatively smooth and quick. Each time there was a request from my organization to Citrix, they delivered on time and as promised. We currently use other Citrix products, so it was easy to add this one to the umbrella. Our users were accustomed to using another file sharing service, so the transition was not difficult. The user interface is extremely easy and the vendor has multiple training resources available to bridge any gaps. There have been comments made from our users that this application is extremely easy whereas other Citirx products are not. We've not experienced any major issues after implementation and launch.
Dec 7, 2016
Too much turn-over on the business relationship side. It's to be expected but our relationship manager got changed so many times we lost track of who to contact when we needed changes to our system. Our original contact was excellent to work with and helped close the deal. Since then it has been hit and miss with people.
Dec 7, 2016
Sharefile is a great file storage/sharing medium. User-friendly application and mobile application as well as useful add-ons such as an Outlook add-in to automatically upload large files/files over a specified size to share with sharefile rather than attaching as an e-mail attachment, which is very useful for sending files to customers/clients with low attachment size threshholds.
Aug 16, 2016
We like the capability to use ShareFile on-premises or in the cloud based on our needs. This is necessary due to regulations and risk. ShareFile if very simple to use and customers continue to compliment the usability. Implementation was somewhat complex for on-premise but we were able to deploy in about one week.
Jul 26, 2016
Strong technical capabilities with multiple integration options and extensive API. Some issues with support organisation challenge with roadmap visibility and limited influence on product direction.