3 out of 5.0, Reviewed Dec 5, 2016
Sorting options are difficult
Work out the deployment on paper first and assure accountability with maintaining structures from the outset.
Available from any device, any location with access to Internet.
Look of the folders - limited sorting options.
Better baseline structure rather than random folders. Better training
4 out of 5.0, Reviewed Nov 30, 2016
Integration with existing infrastructure has reduced number of applications we've had to support. Transitioning to new file sharing combined w/ email was a training challenge and the support offered via distance learning wasn't ideal.
Combine with the other tools in the Google suite and make sure everyone is on board and properly trained.
Single point of access for email, file saving/sharing, collaboration. Cloud-based and platform agnostic.
Limited feature set compared to more robust applications.
Offerered more comprehensive training
Roll out more gradually/in tiers, lean more heavily on a turnkey internal training approach
4 out of 5.0, Reviewed Nov 9, 2016
The intitial support from Google was great in the rollout of the product, providing us with techincal resources to help understand the solution, some of the limits and how it worked with Google Apps for Work
Ensure you have a backup solution in place before going live. We were burned hard when some data was maliciously deleted and as there is no native backup solution for Google Drive to recover documents, it took us over three months to work with Google to get the data back. Ensure you have looked at tools such as Backupify, Spanning, etc to ensure you have Drive backup for your documents before you start to use it for company data - it is vital to ensure this is place as Google do not offer a native backup solution.
The simplicity of use and that the solution is device\OS agnostic
The service is (or was) very consumer focused with little enterprise focus - so features would be added\removed with very little forwarning and as result we either had to change business process to accomodate the missing components or to quickly understand and educate on new features
Had a better Enteprise Engagement and Support Model, at the time we had to rely on our 3rd party support partner to assist us but Google didn't have the necessary Enteprise Support Focus.
Conduct a full in depth proof of concept to test all sharing and more more importantly client synchronisation scenarios. We didn't reallly go for a big bang approach and instead relied on the viral affect, showing some key users of Google what could be done and then let it spread across the organisation quickly.
4 out of 5.0, Reviewed Oct 17, 2016
Google has a good product but they are almost impossible to deal with one-on-one. They have a take-it or leave-it approach to their products.
Users are using these services whether you provide them or not.
Ease of use
Feel like Google controls us and not the other way around
Improve customer relations by actually talking with customers
Moved quickly to Box or Office 365
Google just makes it available. We did not receive support other than technical.
4 out of 5.0, Reviewed Jun 16, 2016
Great product and great integration. Make sure you have your settings right. Conversion of office to Google docs is not always great and not always backward compatible.
do not convert file type.
Free and widely available.
better compatibility with office.
not convert file type.
randomly goes down but that is rare. Never sure on when it will go up again.
3 out of 5.0, Reviewed Jun 14, 2016
Product performed as expected however the challenges were in data protection; ensuring legal and compliance issues (i.e. legal holds and discovery issues) were addressed and end-user training particularly on data classification and responsible use.
Include the Legal department as a project stakeholder.
4 out of 5.0, Reviewed Jun 3, 2016
The core features provided by Google hit the mark, however, any additional features are always provided by add-ons and other companies. Google makes it easy to find and partner with other companies to provide extended functionality, but only provides the APIs not the functionality. For example corporate features like share monitoring (cloud lock), workgroups etc. are missing but provided by 3rd parties.
Explore the must have features and cost separate from the nice to have features and cost when evaluating providers. The bundling of the nice to have features makes it difficult to compare providers.
The integration with other Google apps makes this a true cloud solution where we can work anywhere anytime.
Some corporate features like workgroup support and light document management features should be built into the product. The 3rd party add-ons do a decent job but are yet another vendor and expense to manage.
In this space, nothing in particular everything went well.
We already had moved to Google for several other functions, this was very easy for us as a result.
3 out of 5.0, Reviewed May 11, 2016
The UI needs to be better.
Think about governance and naming standards.
Organizational change management.
Think about how govt works.
Look at One Drive.
4 out of 5.0, Reviewed Oct 27, 2015
Very easy to implement and great service.
Ensure your hardware has capacity if replicating for speed of access.
Synching resets randomly.