4 out of 5.0, Reviewed Oct 17, 2016
Vendor was overall decent but we did have some challenging times as we dove into the detailed requirements and execution.
Talk to the detailed level with business representation involved. Ensure the user experience is tested against use cases and the business signs off on any short comings.
ease of use from our compliance and legal partners.
complicated architecture for hybrid deployment (our data exists in a 3rd party data center).
Helped us further understand the limitations of the product and how the architecture needed to look.
Ensure compliance, legal and security teams are all part of requirements gathering and ensure use cases are clearly defined and understood prior to signing contract.
good resources available to work with - from architecture through delivery.