4.2 out of 5 (11 Ratings)

11 Verified Reviews

Enterprise Vault

The update had some bumps, but most were resolved quickly

The tech support is usually good. The provide good feedback and good troubleshooting.

Enterprise Vault

Enterprise Vault mail archiving

Implementation was stratightforward, product could use better built in ediscovery instead of requiring u to purchase 3rd party software Clearwell

Enterprise Vault

Good not great

it was a little confusing training customers the difference between storing in their inbox on exchange and storing in the Symantec enterprise vault. Archiving and retrieving was a little confusing ..the interface for users. Could be smoother.

Enterprise Vault

10.4 EV Installation

The product works just as advertised however with this big of an implementation there is quite a bit of daily upkeep by my engineers. We have 16 EV servers and 4 SQL servers and daily reboots are required.

Enterprise Vault

Good product but need better client side search interface.

Symantec Enterprise Vault and E-Discovery tool is stable and robust. Discovery Accelerator can handle most E-Discovery request and very easy to use, with minimal training needed. The EV Outlook Plug-in is good but need improvement. The EV Outlook search is not friendly and needed major revamp to be more user-friendly.

Enterprise Vault

Overall storage size has decreased.

Vendor was highly knowledgeable.

Enterprise Vault.cloud

Mature EV Cloud for migration from on-premises archived mail to Microsoft O365.

Our organization migrated to Microsoft Office 365 mail and was sold the Microsoft O365 archive solution which was not mature enough for highly regulated and Legal Discovery burdened organization with massive public records requirements. EV Cloud offered a cloud solution with robust searching and tools.

Enterprise Vault

Implementation was moderate and technically complex to support

Overall a good experience, however ever since the Symantec Veritas split, the service has seriously degraded and leadership is obviously lost with how to resolve issues and structure in the organization - both on the Symantec and Veritas side.

Enterprise Vault

once we got a third party to assist, it was simple to do!

The vendor was willing to support in any way, we had a delayed start due to contracting issues with the third party.

Enterprise Vault.cloud

Good once up and running.

Day to day operations are satisfactory. The onboarding and implementation was less than smooth.