4 out of 5.0, Reviewed Aug 19, 2016
Avecto is very responsive and easy to work with.
Diversify the user knowledgebase within the organization.
It performs well, and per expectations. It is very stable.
Can be confusing drilling down through some of the policy settings.
The professional training services could be improved - the documentation was from an older version and didn't match up when walking through exercises.
We would diversify those who administer the product, so we have lessened the impact of individuals leaving and taking application knowledge with them, which was not easily replaceable.
It performs as advertised, and meets our needs. We are quite happy with it.
If we have any issues or questions, we start with the support portal, and if we can't find what we need there, we escalate. Pretty standard, but the documentation in the portal usually has the answers we need.