4.8 out of 5.0 (32 ratings)
32 Verified Reviews

PROTECT

Easy Implementation, great support and fantastic product.

Cylance have been fantastic to work with. The ThreatZero Engagement to help set up the initial configurations and ensure security is correctly applied is fantastic, and all the contacts we hava had dealings with have all been brilliant. The product is great and the customer support is worth every penny. We really can't praise them enough, very happy to be working with this company.

PROTECT

Product lives up to the hype - professional services make implementation stress free

Cylance provided a hassle free implementation experience. We purchased the ThreatZERO implementation services and it was the best investment we have made. The team involved was amazingly knowledgable and professional. They are the case study of how a consulting engagement should work.

PROTECT

Easy implementation, effective defense in a world of growing threats!

The vendor is very responsive and forthright with details, both bad and good. They aren't like some that make claims like 100% block rate based on a small test sample. Cylance provided verifiable, mostly real-world scenarios to test the effectiveness of their product. I will admit that I had my doubts that such a product could exist, especially in the no-win, it's not a matter if if you get hit, it's when you get hit security world. However, we haven't had a verified successful malware attack in over 6 months, a big win in my opinion!

PROTECT

A+ solution from both an effectiveness & an ease of implemention/support perspective

Our Cylance PROTECT implementation has been a huge success. After struggling with our traditional signature-based AV solution, we replaced it with Cylance. Cylance PROTECT has been highy effective in preventing security incidents. In addition, the implementation was low complexity and it has been much easier to support/administer than our prior solution.

PROTECT

Implementation was easy, but needed to invest additional resources on the thread clean up

End Point Protection Agent implementation on the workstations was pretty easy, we started with discovering only feature and tons of supposed threads were found, several were false positive and we needed to start white listed them. We asked for help on the clean up, but that was for an additional charge.. The solution itself is more expensive than other End Point Protection solutions, and you need to do an additional investment on the clean up process.

PROTECT

Different, better

Cylance is a great product, and is different than your typical AV software. Repeat customer - very satisfied with capabilities of product.

PROTECT

Cylance Protect is a Best of Breed Solution with Vision - Highly Recommend

Excellent vendor relationship and technical support during RFP, POC, and Production Phases. Cylance Protect is a very easy tool to use with straight forward deployment options (test, pilot, prod/windows, mac) for our corporate endpoints, servers, & VDI enviornment; and soon to be retail endpoints. This software really is a game-changer for next-gen for AV/Malware prevention.

PROTECT

Cylance - Great product

Cylance works very well for an end-point protection solution. Cloud based, zero signatures. Runs quietly in the background, learns heuristically and just stops the bad code from execution. Have not had any significant issues either with compatability or in deployment.

PROTECT

Solid product that could use some maturation.

Solid product that delivers. It is catching viruses that other vendors missed or ignored. There is some functionality, while not core, we would like to implement that is not quite ready for "prime time". Support is ok.

PROTECT

100% Satisfied

The project was managed well, with weekly meetings. The expert's product knowledge was superb.