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endpoint-protection-platforms eset All Markets > Endpoint Protection Platforms

Eset

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): ESET Endpoint Security

    Great replacement product, smooth implementation, significant early results.

    Overall Comment

    ESET Endpoint Security has proven to be a more than capable replacement for our previous endpoint security product. Implementation was driven largely by only one internal engineer, with organizational assistance from a project manager. The product has already delivered great results in improving our overall network security posture.

    Service & support - overall comment

    We've had very little need for service and support, but what we've needed has been well delivered.

    Integration & Deployment - Overall comment

    Relatively easy deployment for an organization as broadly distributed as ours.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

3 - 6 months (<6)


Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?


Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor


Why did you purchase the software or service?

Cost management

Improve business process outcomes

Improve compliance and risk management

Improve customer relations/service


What were the key factors that drove your decision?

Overall cost

Product functionality and performance


In which region(s) did your deployment take place? Multiple responses allowed.