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endpoint-protection-platforms fireeye-mandiant All Markets > Endpoint Protection Platforms

FireEye (Mandiant)

4.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on FireEye (Mandiant) but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): FireEye HX series

    Impressive features but not immune to security flaws.

    Overall Comment

    Great experience so far. Downside was that it was vulnerable to a major security flaw(heartbleed) and had to be taken offline in a moment when it would have provided a lot of value.

    What one piece of advice would you give other prospective customers?

    Great product, worth the investment.

    What do you like most about the product or service?

    Impressive feature set.

    What do you dislike most about the product?

    N/A

    What one thing do you wish the vendor did differently?

    N/A

    If you could start over, what would your organization do differently?

    Nothing, the product delivered as advertised.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Implementation, Maintenance or other IT support


Why did you purchase the software or service? Multiple responses allowed.

Improve compliance and risk management


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Strong services expertise


In which region(s) did your deployment take place?

North America