3 out of 5.0, Reviewed Dec 2, 2016
The product is bloated and fat. It is inefficent. When installed with defaults, it slows the systems to a crawl for hours at a time while doing scans. Creating polices is easy, but trying to add a common exclusion for all policies is cumbersome as you need to open every created prolicy and modify them. Not bad if you have 5-10 policies, but beyond that and you can easily spend hours just updating exlusions. The products puts files and registry leys all over the place. When uninstalling, it has about an 80% success rate. Sometimes the install will also fail and a manual install is required to fix. McAfee also provides a lot of different options, but each one adds to the costs.
Don't buy it. Use one of the next gen products. While some may be immature, they are a lot better than McAfee.
The ePO was extreamly flexible in being able to manage the end points. You could create all sorts of filters to organize end points and then run tasks on them.
It is just too big, bloated and a pain to manage. It slows down the end points.
Create default exclusions that make sense. No wait. Exclusions are still a pain to manage. Make the product work faster.
Buy a different product. In fact, we just did. We are currently dumping McAfee and going with a NGEPP
4 out of 5.0, Reviewed Dec 1, 2016
The product was been installed by BELL and the syst'eme was open running after 3 month deployment
Test the product integration
the management tool EPO
The way it has to be installed (agent etc.)
Support was only in English (We are located in quebec french speaking location)
Deployment effort estimation
4 out of 5.0, Reviewed Nov 29, 2016
Very comprehensive solution for endpoint security with all facets of security and compliance covered under one umbrella product.
Spend the proper amount of time planning on the front end to ensure a successful and timely implementation.
how all aspects of the product came together with solid reporting and metrics regarding endpoint security.
nothing of note.
Spend more time mapping current capabilities and gaps to future state security and compliance requirements.
2 out of 5.0, Reviewed Nov 29, 2016
Disappointed in the the experience that users encountered. Basic needs such as printing of airline boarding passes would get caught up in the tool and require manual remediation. Troubleshooting also difficult as software does not provide obvious logging.
Obtain more requirements from business areas.
5 out of 5.0, Reviewed Nov 29, 2016
McAfee (Intel Security) were a very good partner, great post sales / professional service engagement through the implementation process and very knowledgeable staff members.
Research other products, know the problem you are trying to solve. one size does fit all
Integrated Management Console
Would have do more internal training for my staff to reduce reliance on the vendor
4 out of 5.0, Reviewed Nov 18, 2016
Vendor support for ENS 10.2 has been consistently good - problems were addressed as they occurred
Vendor support is good to have to understand transferring HIPs policies
4 out of 5.0, Reviewed Nov 16, 2016
Vendor has been very responsive to our needs and support has been professional and comprehensive.
That they have had a specific vision/direction and have meet commitments
Enterprise support - I'd love to have a single contact instead of a group of product specialists, there are times when you have a simple question that is not worthy of a support ticket.
We had problems that were because we didn't have a full view of the enterprise, everyone works in their own silo without a wider view, product conflicts become possible in these cases.
5 out of 5.0, Reviewed Nov 15, 2016
The product was efficient from the start. Some growning pains from the rapid release of updates, but currently stable and working well.
Use ENS10 - it works well. Deploy based on modules, AV, Web, and then Firewall to streamline issue resolutions.
Consolidated footprint on assets and easier management.
Post install performance profiler tool not yet available.
tighter integrations from the start - the rapid update cycle caused us delays trying to get it out, and then having to re-deploy the updates.
have Intel on site with initial beta to provide more guidance on transition from legacy product to new.
4 out of 5.0, Reviewed Oct 18, 2016
The intense push and forecefullness to move to ENS 10.x has been unwelcome. Unitl ENS has feature parity, we will not be migrating just to say that we migrated while incurring all of the other hassles. The AV market is a relative commodity in the modern enterprise. McAfee's product works well, offers great management and reporting from ePO, and has the ability to integrate other technologies such as ATD and TIE with the endpoint - all of which are bonuses.
Look at the product as more than just AV. It is a platform for other product integrations without requiring more agents to be installed onto the machine. ENS provides a great platform to obtain various elements of endpoint data and visibility that you otherwise would not be able to achive. Couple this with ePO for reporting and dashboards and it is a win!
It just works. Reporting is amazing and we can attest to many things from a compliance perspective that we could not if we had used an alternate vendor. Also, this is a mature vendor and a mature product; unlike many other newer startups that remain to be proven in the marketplace. Consolidation of the marketplace is likely to happen further reducing the number of options.
Understand that renaming the products often is confusing and difficult to navigate. Also, every time a customer has to migrate or rebuild, there is a large soft cost associated with this.
Stop renaming the various products for the sake of renaming them. Also, provide better QA on software updates and hotfix releases. Lastly, understand that each time the customer has to migrate the product or rebuild the platform, it has large soft costs associated with it.
Start with ENS versus the legacy platform. However, we were already a large shop of the legacy platform and cannot migrate until there is greater feature parity. Find a knowledgeable partner to assist if this is your first time working with ePO. Otherwise, some level of ePO knowledge is very helpful.
You should purchase the enhanced platinum level support. Regular or gold support is nothing but hassles and a run around.
4 out of 5.0, Reviewed Jun 16, 2016
Good product that has been improving and integrating additional features.
Watch the HIPS feature, it can inadvertently block all network traffic - manage policies carefully.
All in one EPP solution.
AV accuracy and drain on endpoint system performance.
Coordinate more closely with desktop team on the deployment.
Hire skilled staff to administer the system.