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endpoint-protection-platforms kaspersky All Markets > Endpoint Protection Platforms

Kaspersky Lab

4.7 out of 5.0 (27 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business

    walk thru implementation and good reporting

    Overall Comment

    overall easy administration and good reporting. Wish it could handle more spam/malware as well

    What one piece of advice would you give other prospective customers?

    check the configuration defaults. some can cause issues for your users.

    What do you like most about the product or service?

    quick and effieent install

    What do you dislike most about the product?

    nothing so far...again...malware ransomeware could be better supported to block

    What one thing do you wish the vendor did differently?

    i would not do anything differently

    If you could start over, what would your organization do differently?

    nothing...all endpoint security has its own set of issues. one configuation point did block users from opening mail and was not a default o get to on the portal


  • 4 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business

    Kaspersky suits our requirements in terms of cost, deployment and after sales support.

    Overall Comment

    We are adequately satisfied with Kaspersky anti-virus solutions which have a proven track record in Bangladesh along with their local physical presence (through Officextracts) that ensures timely & effective support/advise when needed.

    What one piece of advice would you give other prospective customers?

    Kaspersky is better than the most locally available solutions but it (or any other anti-virus product) will not guarantee your security, you need to be vigilant and take regular backup of your data (specially for recent ransomewere threats).

    What do you like most about the product or service?

    Central depolyment and management.

    What do you dislike most about the product?

    Not sure.

    What one thing do you wish the vendor did differently?

    Before deploying running a 'penetration test' and advice accordingly.

    If you could start over, what would your organization do differently?

    Would have followed the same way along with going for 'penetration test'.


  • 5 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business

    Very reliable product and solution, backed up excellent local service partner

    Overall Comment

    Our implementation/service partner is very good and always available for any suppot.

    What one piece of advice would you give other prospective customers?

    Very comprehensive solution to manage possible security risks

    What do you like most about the product or service?

    Reliability

    What do you dislike most about the product?

    Pro-active periodic risk assessment

    What one thing do you wish the vendor did differently?

    Do a periodic pro-active assessment of security risks (atleast once a quarter) to confirm that the entire landscape is adequately protected. This gives additional confidence to customers.

    If you could start over, what would your organization do differently?

    Prefer to stay on with this product

    Service & support - overall comment

    Service and support by partner is excellent. Will appreciate quarterly risk assessement and reporting to help us confirm that entire landscape is perfectly secured.


  • 4 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business

    Good value for money for a must have product

    Overall Comment

    The solution was easy to implement for desktop and vdi. Perfromance of our endpoints improved from the previous solution. Configuration options were straightforward for our environment. The only weak part is 0-day, as with all signature based solutions. Advanced threat management is improving but not on par with non signature based solutions.

    What one piece of advice would you give other prospective customers?

    Test the products in a real environment, make sure you balance security with performance.

    What do you like most about the product or service?

    This product covers our securty requirement.

    What do you dislike most about the product?

    In an ideal world, we would not need these products.

    What one thing do you wish the vendor did differently?

    It would be good to stabilize the various product suites and not change the components all the time.

    If you could start over, what would your organization do differently?

    Nothing. this wag the best outcome for our risk profile at the time.

    Service & support - overall comment

    There are sufficient skills with resellers on the product that you rarely need the vendor.


  • 5 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business

    Implementation Was Easy

    Overall Comment

    Actualy we are Dealing With Avian Technologies They Give us a Reall Time Supports To US

    What one piece of advice would you give other prospective customers?

    It's A good product and Easy To Maintain

    What do you like most about the product or service?

    Administration Console features

    What one thing do you wish the vendor did differently?

    They Give Us A Better Service For Purchasing implemention and Maintance

    Service & support - overall comment

    Best Product


  • 5 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security Cloud, Kaspersky Endpoint Security for Business, Kaspersky Endpoint Security for Business Advanced, Kaspersky System Watcher

    easy and fast implementation

    Overall Comment

    All Kaspersky products is good and you can trust and depend on

    What one piece of advice would you give other prospective customers?

    choose Kaspersky

    What do you like most about the product or service?

    console facility

    What do you dislike most about the product?

    Kaspersky mdm must be more enhancement

    What one thing do you wish the vendor did differently?

    just put mdm and dlp features under consideration and enhanced on road map

    If you could start over, what would your organization do differently?

    i think they will go Kaspersky again

    Service & support - overall comment

    Kaspersky services and support is powerful enough


  • 5 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business

    Implemenating is easy but need tool box.

    Overall Comment

    Because we have been deploying Kaspersky for more than5 years.

    What one piece of advice would you give other prospective customers?

    to use Kaspersky.

    What do you like most about the product or service?

    Excellence.

    What do you dislike most about the product?

    more CPU consumption

    What one thing do you wish the vendor did differently?

    keep improving contact customer for update infomation.

    If you could start over, what would your organization do differently?

    will select same vendor.

    Service & support - overall comment

    Excellent


  • 4 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business

    Kaspersky Lab Review

    Overall Comment

    We are satisfied with the overall experience with our exisiting 3rd party vendor and product partner. Their quick and timely response to solve our problems have been excellent.

    What one piece of advice would you give other prospective customers?

    Try to be more updated and informed about the new technologies that can help your company.

    What do you like most about the product or service?

    Their pricing and support.

    What do you dislike most about the product?

    As of the moment, none.

    What one thing do you wish the vendor did differently?

    None as of the moment.

    If you could start over, what would your organization do differently?

    We would try to learn more from our partners in terms of cloud computing and how they can secure our infrastructure

    Service & support - overall comment

    We are completely satisfied with the kind of service and support from our vendor.


  • 5 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business Advanced

    The implementation and deployment were easy due to good project planning.

    Overall Comment

    The implementation and deployment of the products were smoothly due to good project planning and support. After sales support also very good. Have a range of solutions that cater our need.

    What one piece of advice would you give other prospective customers?

    For new customer, do start with small setup because there are lot of features build in. Customer need to have a knowledge on the dashboard, then can appreciate the value of the product. The best, is to a have POC.

    What do you like most about the product or service?

    Inventory checking and also device management function (BYOD)

    What do you dislike most about the product?

    Received a complaint that the solutions are "heavy". Heavy meaning that the solutions is taking more time to update their signature/patches. But surely, there are reason out of it. However, when people start complaining, they will start to compare with other solutions. There are also different agents for different OS Version. We are not sure with another solutions. Karspesky should have one agent to cover all type of OS.

    What one thing do you wish the vendor did differently?

    Offer more periodic health check to the console, also review customers usage and advise customer on the usage status base on the report etc.

    If you could start over, what would your organization do differently?

    We would like to implement by locations and then wait the existing location fully successfull and then can proceed with another locations.

    Service & support - overall comment

    The principle and 3rd party vendor are doing a great job. They support each other in order to ensure their customers are happy. As end users, we are looking forward to use all the features in the solutions.


  • 5 out of 5.0, Reviewed

    Product(s): Kaspersky Endpoint Security for Business

    Very good support team

    Overall Comment

    Implementation was on schedule. After sales service is very good..easy to consult and response time was also good

    What do you like most about the product or service?

    Product is good and reliable

    If you could start over, what would your organization do differently?

    Installation would be more easier if we have an Active Directory at our organization

    Service & support - overall comment

    Very fast response


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(26)
4.6

Ability to understand your organization's needs

(25)
4.5

Timely and complete response to product questions

(25)
4.6

Pricing and contract flexibility (pricing and terms)

(26)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(27)
4.5

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

12 months or more

6 - 9 months (<9)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(23)
4.5

Ease of integration using standard APIs and tools

(21)
4.3

Quality and availability of end-user training

(24)
4.5

Ease of deployment

(27)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(27)
4.7

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(23)
4.7

Quality of technical support

(26)
4.5

Quality of peer user community

(23)
4.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(27)
4.7
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Implementation, Maintenance or other IT support

System Administrator

Vendor/Product Selection

End User Support Manager

Vendor Management

Technical assessment

Application Lead

Development/Integration

Analytics Team Leader

Executive Sponsor

End User Computing Stakeholder

Functional Assessment

User Training

Analytics User


Why did you purchase the software or service? Multiple responses allowed.

Improve compliance & risk management

Cost management

Improve business process outcomes

Create internal/operational efficiencies

Improve business process agility

Drive innovation

Drive revenue growth

Enhance decision making

Improve supplier or partner relationships

Improve customer relations/service

Reduce time to market


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Strong services expertise

Overall cost

Product roadmap and future vision

Strong customer focus

Strong user community

Breadth of services

Financial/organizational viability

Pre-existing relationships

Strong consulting partnership

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

Asia/Pacific

Europe, Middle East and Africa

North America

Latin America