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endpoint-protection-platforms malwarebytes All Markets > Endpoint Protection Platforms

Malwarebytes

4.5 out of 5.0 (4 ratings)

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We have aggregated ratings data on Malwarebytes but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Anti-Exploit for Business, Anti-Malware for Business, Endpoint Security

    Great implementation

    Overall Comment

    Had a very postive vendor evaluation and POC process. They worked with us to provide a solution that worked for us.

    What one piece of advice would you give other prospective customers?

    Look at all the options and make sure the chosen solution meets your needs.

    What do you like most about the product or service?

    Breadth of coverage.

    What do you dislike most about the product?

    N/A

    What one thing do you wish the vendor did differently?

    N/A

    If you could start over, what would your organization do differently?

    N/A


  • 5 out of 5.0, Reviewed

    Product(s): Anti-Malware for Business

    Malwarebytes.

    Overall Comment

    We had an easy negotiation, they accepted all our terms and conditions.

    What one piece of advice would you give other prospective customers?

    Very recommended

    What do you like most about the product or service?

    Easy of installation

    What do you dislike most about the product?

    So far, none

    What one thing do you wish the vendor did differently?

    None

    If you could start over, what would your organization do differently?

    Maybe enrol legal department in the creation of the software agreement

    Service & support - overall comment

    The ease of communication


  • 5 out of 5.0, Reviewed

    Product(s): Anti-Malware for Business, Endpoint Security

    MalwareBytes Anti-Malware

    Overall Comment

    MalwareBytes has outstanding relationships with their customers. The products cleans up malware more effectively than a product from one of our larger vendors.

    What one piece of advice would you give other prospective customers?

    Deploy the product side-by-side to compare with existing vendors that may be in use.

    What do you like most about the product or service?

    Customer experience with the sales team.

    What one thing do you wish the vendor did differently?

    Additional support offerings.

    1 of 1 peer(s) found this review helpful.


  • 4 out of 5.0, Reviewed

    Product(s): Anti-Exploit for Business

    Malwarebytes Anti-Exploit

    Overall Comment

    Great product and does what it is supposed to. Still young to the corporate world, but improvements are made all the time.

    What one piece of advice would you give other prospective customers?

    Test the anti-exploit with all of legacy applications as it has a tendency to block legacy scripts.

    What do you like most about the product or service?

    Price and very easy to use and deploy.

    What do you dislike most about the product?

    Still young to the business world. Need some improvements.

    What one thing do you wish the vendor did differently?

    Come out with a roll-up console or release a cloud managed version.

    If you could start over, what would your organization do differently?

    Nothing, the roll out was smooth.

    Service & support - overall comment

    Support was fast on getting back with a solution.

    Integration & Deployment - Overall comment

    Fast easy deployment.

    1 of 1 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
5.0

Ability to understand your organization's needs

(4)
4.8

Timely and complete response to product questions

(4)
4.8

Pricing and contract flexibility (pricing and terms)

(4)
4.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
4.8

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
5.0

Ease of integration using standard APIs and tools

(2)
5.0

Quality and availability of end-user training

(2)
5.0

Ease of deployment

(4)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
5.0

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(4)
5.0

Quality of technical support

(4)
4.8

Quality of peer user community

(3)
4.7
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.8
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Vendor/Product Selection

Technical Assessment

Executive Sponsor

Functional Assessment

Vendor Management


Why did you purchase the software or service? Multiple responses allowed.

Enhance decision making

Improve compliance & risk management

Improve compliance and risk management

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Overall cost

Strong services expertise

Financial/organizational viability

Pre-existing relationships


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa

Asia/Pacific

Latin America