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SentinelOne

5.0 out of 5.0 (4 ratings)

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We have aggregated ratings data on SentinelOne but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Endpoint Protection Platform

    SentielOne, the next gen EDR that beats all the rest.

    Overall Comment

    SentinelOne has made transitioning to their product seamless. They are a great company to work with and they go out of their way to provide great customer support.

    What one piece of advice would you give other prospective customers?

    If you doubt their capabilities, bring your own malware and throw at S1. They can handle them all.

    What do you like most about the product or service?

    The fact that it took us from 8-10 reimages a week to 1 every couple weeks. Also the forensic capabilities it provided that we did not have before.

    What do you dislike most about the product?

    Their reporting.

    What one thing do you wish the vendor did differently?

    Their reporting however, they are improving these as we have requested.

    If you could start over, what would your organization do differently?

    At this time, we wouldn't do anything different.

    Service & support - overall comment

    We like the support SentinelOne gives us, all we have to do is call or send an email and they are quick to respond.

    2 of 2 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): Endpoint Protection Platform

    An effective and powerful endpoint protection platform

    Overall Comment

    SentinelOne is a powerful and effective endpoint protection solution. It has already caught a zero-day threat which made it past our other security layers. It is robust enough to have agents deployed on Windows, MacOS X, Linux, and also Android coming soon as well. SentinelOne stands behind their product and offers some unique advantages such as depth of machine learning and source data by crawling through gigabytes of data per day and allows for pre-execution behavior detection and does not allow bypass mechanisms as easily as other 'machine learning' endpoint protection systems do.

    What one piece of advice would you give other prospective customers?

    Be sure to fully investigate an advanced endpoint protection vendor. Due to extreme competition and unhelpful buzzwords, it can be difficult to sift through fact and fiction. Require a POC and ideally use your own malware or partner with a third party red team to assist. Attempt bypass mechanisms like Powershell and other files malware strains. Download and try other malware samples from VirusTotal or other sources. Be sure to assess your own use case as there are strategic advantages and disadvantages to different approaches. Application whitelisting, behavior analysis and application sandboxing all have different strengths and weaknesses.

    What do you like most about the product or service?

    SentinelOne is extremely complex but easy to deploy. It has a depth of true algorithmic advantages to it, and new features are being added all the time. For example, SentinelOne allows for pre-execution analysis in Linux and MacOS X and Windows is forthcoming as well. SentinelOne appears to have very good bypass detection and can find fileless malware very effectively (meterpreter, Mimikatz

    What do you dislike most about the product?

    We would like to see more forensic information and a history of that information. We can currently see files accessed/created/modified and network call outs. We would like to see additional information and have a longer timeline of that data for review and analysis/correlation.

    What one thing do you wish the vendor did differently?

    STIX and TAXII support for not only threat export but also for ingestion. We would like the management platform to accept STIX feeds for ingestion to protect against IoCs from our authenticated and trusted peer groups.

    If you could start over, what would your organization do differently?

    We should have deployed SentinelOne much earlier than we should have. There was some hesitancy to see if SentinelOne could actually perform as advertised. It passed with flying colors and has proven itself extremely useful in our environment. We had an agent report a zero-day strain of malware that was undetected by any other system in VirusTotal.

    Service & support - overall comment

    SentinelOne

    Integration & Deployment - Overall comment

    We were able to fully implement SentinelOne in 3-4 weeks. We expected it to take twice that amount of time. Some of our applications took fine tuning for SentinelOne to correctly asses them, due to their unavailability. Very satisified with the rollout.


  • 5 out of 5.0, Reviewed

    Product(s): Endpoint Protection Platform

    Implementation and management is simple. Reduced time to protect our staff from attacks.

    Overall Comment

    Glad you had a good experience. Would you please share what stood out? The Vendor worked with us to make sure all our applications worked with their solution. They were engaged and provided quick help whenever we needed it. They have continued to follow-up with us after the implementation to make sure all is going well.

    What one piece of advice would you give other prospective customers?

    Test on all programs and modules within programs. We found a few helper apps that would not run correctly, reported these to SentinelOne and they were able to provide fixes quickly.

    What do you like most about the product or service?

    Ease of use

    What do you dislike most about the product?

    nothing

    What one thing do you wish the vendor did differently?

    No complaints

    If you could start over, what would your organization do differently?

    We would implement the same

    Service & support - overall comment

    When I call, I get through very quick and get answers quickly to my questions.


  • 5 out of 5.0, Reviewed

    Product(s): Endpoint Protection Platform

    Endpoint Protection That Actually Works.

    Overall Comment

    Great support and technology.

    Service & support - overall comment

    N/A


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
4.3

Ability to understand your organization's needs

(4)
4.8

Timely and complete response to product questions

(4)
5.0

Pricing and contract flexibility (pricing and terms)

(4)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
5.0

How long did your deployment take?

0 - 3 months (<3)

9 - 12 months (<12)


Ease of integration using standard APIs and tools

(2)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(4)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(4)
4.5

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(4)
4.8

Quality of technical support

(4)
4.8

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
5.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Executive Sponsor

Implementation, Maintenance or other IT support

System Administrator

Technical assessment

Analytics User

Application Lead

Vendor Management


Why did you purchase the software or service? Multiple responses allowed.

Improve compliance & risk management

Drive innovation

Improve business process outcomes

Improve compliance and risk management

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Product roadmap and future vision

Breadth of services

Strong services expertise

Overall cost


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa

Latin America