4 out of 5.0, Reviewed Nov 30, 2016
Time has changed Symantec. They once were very customer focused and innovative. This seems to have changed in the past three years.
Review all of the newer technologies out there today.
It has worked well for us.
It is bulky and is once in a while difficult to troubleshoot.
Talked to customers more.
While not perfect the product works. We have no regrets
4 out of 5.0, Reviewed Nov 29, 2016
PLATFROM BASED STRATEGY, support for many endpoints, easy deployment and support
easy deployment, works as advertised.
licensing and support costs , business value not easily apparent.
have industry ready policy templates
refine use cases, partner with business units to account for business workflow impact
3 out of 5.0, Reviewed Nov 16, 2016
Could have used more implementation details upfront
Understand the application nuances before designing implementation plan, make sure you have support from someone who has configured the product previously
Product does protect our systems
Occasional lose of management control
More forthcoming on setup complexity for large implementations
revise implementation plan
4 out of 5.0, Reviewed Oct 19, 2016
I am happy with this symantec product but unhappy with some of their others. So based on just the company I am satsified.
running out of the box and fits most needs. There are some advanced settings you will want to modify as you move forward. Allows local updates, liveupdate or both.
Does the job
Client updates seem to take longer than they should
I would implement the same product
Have not had to use their support for this product
4 out of 5.0, Reviewed Oct 18, 2016
It was a solid product that met our needs for host endpoint protection. Well known and trusted vendor and product.
Consider various vendors and solution options to maximize endpoint detection and integration within existing network. You can over-saturate the environment with tools/products, so picking one that meets various needs and integrates most fully is imperative.
Worked well, and as designed Easy to setup and manage/update.
Lack of complete integration in environment.
Increased connectivity and integration with existing products, even those from other vendors (Cisco).
Review products that more readily integrated into existing architecture (Cisco infrastructure, IDS/ISP, etc.).
Symantec is a very good company that provides solid direct and third-party support for its products.
4 out of 5.0, Reviewed Sep 8, 2016
Implementation proved challenging due to the scale of deployment.
Received sufficient support from the vendor.
4 out of 5.0, Reviewed Aug 11, 2016
Overall satisfy with the product.
look at more advance solutions and move away from more traditional AV.
it does what it says but to memory consuming on end point devices.
high level of memory and CPU.
better due diligent.
I would look at more integrated solutions.
4 out of 5.0, Reviewed Jul 25, 2016
Installing, setting up and configuring their product was pretty much straight forward.
Comparative early research is key.
Straight forward documentation on the multiple ways the product can be installed
No dislikes at the current time
I really didn't notice anything from that perspective, as I said it was pretty much straight forward.
Early research is key.
3 out of 5.0, Reviewed Jul 17, 2016
Product not as flexible as we need, but overall it gets the job done. Just needs more maintenance and babysitting than we would like.
definition updates require quite a bit of babysitting to ensure GUPs (group update providers) get and distribute the updates.
Look more closely at other AV solutions.
4 out of 5.0, Reviewed Jul 14, 2016
Due to the size of the initial deployment with definitions, sites/stores with bandwidth constraints took longer to get up and running. We have to plan for these deployment scenarios differently than sites with a bandwidth pipe that was larger. We are pleased with the product so far and it has detected and removed threats that were resident on workstations/servers.
Perform adequate testing against dummy workstations to ensure that the policy is doing exactly what you expect it to do before moving to production. Once it is in production, it generally is difficult to modify the policy without user/business consent.
It is easy to manage, update and report on various endpoints and run various tasks.
The folder structure for SEP should not have the exact version within the name; it should be generic in nature.
I would pinpoint the sites that have bandwidth constraints and save them for last. For those sites I would work closely with the local support team to deploy the packages differently so it does not take up their whole pipe.
The Symantec KB site is my focal point before I reach out to support. This way I can reference the KB article in the ticket to show I have already tried what they may request I try. This keeps the support case moving along.
We feed the logs into our SIEM via syslog and it was a smooth process just as other syslog sources. This allows us to being all of the logs together from various sources to track events.