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Corso

4.7 out of 5.0 (7 ratings)

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We have aggregated ratings data on Corso but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Agile Enterprise Architecture

    Corso Agile EA is an effective architecture repository and visualization tool.

    Overall Comment

    The evaluation and contracting processes went very smoothly. Corso was very helpful during the implementation. Corso has welcomed feedback and suggestions and incorporated some into the product already. The solution is very stable and reliable. Questions and issues are addressed quickly. The solution does virtually everything we need and completely replaced our previous application sooner than we anticipated.

    What one piece of advice would you give other prospective customers?

    Evaluate one's current practice, document requirements thoroughly, identify changes one wants to make so they can be ready at go live. Develop a style guide and understand how it will be implemented using Corso.

    What do you like most about the product or service?

    The user interface is well done; it's easy, clean, and efficient Corso's response to problems and questions is outstanding. The pace at which enhancements are released is great. Finally, I like that it supports ArchiMate and also lets me customize the meta-model to support our practice and organisational maturity

    What do you dislike most about the product?

    The tools for drawing models and visualisations are the weakest part of the tool for us

    What one thing do you wish the vendor did differently?

    Because it is a SaaS solution changes can come anytime. I wish they would communicate the release schedule and what changes were coming and included in new releases more effectively.

    If you could start over, what would your organization do differently?

    If I could go back into time, I would have had Corso do the customisation of the tool for us and loaded our data for us.

    Service & support - overall comment

    We are completely satisfied with the service and support

    2 of 2 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): Agile Enterprise Architecture

    The full package

    Overall Comment

    During the last year, we have trailed and reviewed several software products to support our needs across Enterprise Architecture, Innovation Management, and Strategic Planning. We found each application only supported 1 or 2 elements of what we needed to achieve. Erwin is the first solution that provides the complete package whilst being highly competitive in terms of cost. This combined with the level of support and engagement from Erwin as an organization made our decision to invest an easy one.

    What one piece of advice would you give other prospective customers?

    Spend the time on using the solution. Once set up the value is quickly identified.

    What do you like most about the product or service?

    The level of engagement from Erwin.

    What do you dislike most about the product?

    Some improvements have been required to influence our final decision. This was quickly responded to better than any other vendor I have worked with.

    What one thing do you wish the vendor did differently?

    Consider a black or cut down meta model. The out of the box attributes works well for an organization with an existing tool but if targeting organizations using a tool for the first time it could be beneficial to keep the attribute set minimized or blank. I appreciate it’s hard to find a balance.

    If you could start over, what would your organization do differently?

    N/A

    Service & support - overall comment

    Very timely and effective support service

    1 of 1 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): Agile Enterprise Architecture

    Know ArchiMate? Corso has your tool.

    Overall Comment

    Quick responses to questions and rare issues. Allowed us to continue the trial while navigating a 3-month journey through our procurement. Helped me import our APMS into the system. This was a good fit for our nascent EA practice

    What one piece of advice would you give other prospective customers?

    More than passing knowledge of ArchiMate is needed to make use efficient use of Corso. It forces you to follow the standard.

    What do you like most about the product or service?

    Subscription based SaaS solution. Just pay and start using it.

    What do you dislike most about the product?

    wish it had a warning telling you your subscription was getting ready to expire.

    What one thing do you wish the vendor did differently?

    Having to use Google Docs for creating a tab delimited file for data import wasn't bad, but was not preferrred either.

    If you could start over, what would your organization do differently?

    More than passing knowledge of ArchiMate is needed to make use efficient use of Corso

    Service & support - overall comment

    extremely responsive

    1 of 1 peer(s) found this review helpful.


  • 4 out of 5.0, Reviewed

    Product(s): Agile Enterprise Architecture

    Solid platform for EA and APM were based on an agile approach.

    Overall Comment

    The product continues to evolve and improve from a base where it was sufficient to cover our needs. Corso has been very helpful in coaching, advising and addressing issues be they technical issues or just user inexperience. It is strong in APM, weaker in its reporting capability, evolving well in its modeling capability. The use of Archimate as the core meta model fits well with our needs and experience. Enhancements are well communicated especially the recent UI upgrade. Very helpful and skilled group of people to interact with.

    What one piece of advice would you give other prospective customers?

    Think through the basic information you have on your application portfolio and try to match that to the meta model. Also, you will achieve more if you have a solid Archimate Knowledge.

    What do you like most about the product or service?

    SaaS platform at a competitive price.

    What do you dislike most about the product?

    Reporting capability.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Nothing.

    Integration & Deployment - Overall comment

    Pure SaaS currently so no issues.

    1 of 1 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): Agile Enterprise Architecture

    Does a brilliant job of capturing the EA both easily and intuitively.

    Overall Comment

    Hands on and effective support.

    What one piece of advice would you give other prospective customers?

    Understand the 'Concept' as everything hangs from this.

    What do you like most about the product or service?

    Works and looks great.

    What do you dislike most about the product?

    None at moment

    What one thing do you wish the vendor did differently?

    None at moment

    If you could start over, what would your organization do differently?

    Not have wasted time with System Architect!

    1 of 1 peer(s) found this review helpful.


  • 4 out of 5.0, Reviewed

    Product(s): Agile Enterprise Architecture

    Corso is the tool we've selected to document our enterprise using the ArchiMate language.

    Overall Comment

    I'm excited that we've found a place to document out enterprise using the ArchiMate language. At times the usability is not what I'd expect, but their response to suggestions always has a quick turnaround.

    What do you like most about the product or service?

    Quick responses from the support staff, even executives at times.

    What do you dislike most about the product?

    Usability.

    What one thing do you wish the vendor did differently?

    Navigating the tool can be a bit difficult. Overall usability could be improved.

    1 of 1 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): Agile Enterprise Architecture

    Easy implementation, agile approach to feature enhancement and simple customisations.

    Overall Comment

    The support provided by Corso both pre and post sale have been second to none. They are always eager to understand my requirements as a customer and work hard to meet them.

    What one piece of advice would you give other prospective customers?

    Try the software first, make sure it works for you, it's highly customisable so don't be afraid to ask the questions which are important to you.

    What do you like most about the product or service?

    I really like the ability to customise the tool to the way I and my wider organisation works, it makes it meaningful and valuable to us. It's intuitive to use and being provided as SaaS to a browser enables true cross platform collaboration which is essential.

    What do you dislike most about the product?

    The agile approach to development can on occassion mean bugs are present in the system. However, the company works hard to minimise these and fix anything that slips through the net.

    What one thing do you wish the vendor did differently?

    I wish it were easier to publish models and other information to the wider world from within the platform.

    If you could start over, what would your organization do differently?

    I wouldn't change the product selection, just buy more licenses up front.

    Product capabilities - overall comment

    The baseline capabilities are excellent. The product is being continuously developed based upon customer feedback, each new update adds really useful features.

    Service & support - overall comment

    Timely, efficient, professional and friendly support teams are knowledgable about their product and happy to help with any query.

    Integration & Deployment - Overall comment

    This is Software as a Service. It just works.

    3 of 3 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(7)
4.9

Ability to understand your organization's needs

(7)
4.6

Timely and complete response to product questions

(7)
5.0

Pricing and contract flexibility (pricing and terms)

(7)
4.6
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(7)
4.7

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
4.0

Ease of integration using standard APIs and tools

(2)
3.0

Quality and availability of end-user training

(4)
4.5

Ease of deployment

(7)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(7)
5.0

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(7)
5.0

Quality of technical support

(7)
4.9

Quality of peer user community

(2)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(7)
4.4

Repository/Metamodel

(7)
4.9

Modeling

(7)
4.3

Decision Analysis

(7)
4.4

Presentation

(7)
4.4

Administration

(6)
4.5

Configurability

(7)
4.7

Frameworks and Standards

(7)
4.7

Usability

(7)
4.3
1 2 3 4 5
Section
1

Additional Context

How many users access the information created by the tool?

Less than 50 users

51 to 100 users


What was the nature of your involvement?

Application Lead

Technical Assessment

Functional Assessment

Rollout and Install

Vendor/Product Selection

Vendor Management

Executive Sponsor

Maintenance and Support

User Training


What other vendors were considered?

Avolution

IBM

Orbus Software

Sparx Systems

BiZZdesign

Corso

iteratec

Mega

Bizzdesign

BOC Group

Embarcadero

Planview

Software AG


Why did you purchase this product?

Create internal/operational efficiencies

Enhance decision making

Drive innovation

Improve compliance & risk management

Drive revenue growth

Improve business process agility

Improve business process outcomes

Reduce time to market

Cut costs/improve margins

Other...


What were the key factors that drove your decision?

Competitive costs

Functional breadth

Technological innovation

Compelling vision

Strong customer focus

Strong consulting partnership

Architecture scalability

Strong services expertise

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa

North America

EMEA