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enterprise-architecture-tools leanix All Markets > Enterprise Architecture Tools

LeanIX

4.7 out of 5.0 (10 ratings)

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We have aggregated ratings data on LeanIX but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): LeanIX

    The easiest approach to conquer a complex domain.

    Overall Comment

    Very intuitive interface, decent set of out-of-the-box reports, very helpful collaboration tools.

    What one piece of advice would you give other prospective customers?

    Check the features that you will need for your EA concept, as the difference in the subscription plans is not very transparent.

    What do you like most about the product or service?

    Ease of use

    What do you dislike most about the product?

    differences of feature sets in he different plans is unnecessary

    What one thing do you wish the vendor did differently?

    -

    If you could start over, what would your organization do differently?

    Estimation on capacities was too low probably due to limited involvement of business analyst knowhow.


  • 5 out of 5.0, Reviewed

    Product(s): LeanIX

    Good choice!

    Overall Comment

    Out of the box tool, suitable for the lean EAM implementation, enable to create quick reports and generate quick wins in EAM. Vendor is very customer oriented.


  • 5 out of 5.0, Reviewed

    Product(s): LeanIX

    Finally a tool for doing real EA instead of running a EAM heavy tool customization project

    Overall Comment

    Finally a tool that we can use doing real EA stuff instead of having to manage a heavy EAM platform and getting little results. Fancy reports without need for customization and additional vendor support. Compared to other tools very lean functionality (some might say - limited) but that is exactly what we like about the tool (and that helped us to get rid of some internal process overhead). Sufficient flexibility in expanding EA meta model via tags. Great UX and great acceptance in our user community.

    What one piece of advice would you give other prospective customers?

    As regards LeanIX: tags are a powerful instrument for adjusting the tool to your EA meta model. But avoid to make too much use of it, otherwise your model will become in-transparent. In general: Architects tend to over-engineer especially with regards to organizing their own workbench. When evaluating how an EA tool fits to your requirements concentrate on the concrete issues and questions in your organization. Don't ask what else might be interesting and avoid the implementation of full-blown TOGAF, Zachman, etc. You will end up with an exploding EA meta model but you will never get relevant and actionable information into and out of your EA repository.

    What do you like most about the product or service?

    Overall user experience. No need for training (everything is almost self-explaining). Powerful and intuitive graphical reports with rich filtering and color-coding options. Excel download and upload. Powerful API and easy (potential) integration with other Software Asset Management Tools. No customization, no need for vendor or consulting support for tool maintenance, configuration can entirely be done by ourselves. SaaS and no internal hosting.

    What do you dislike most about the product?

    LeanIX and we had a different understanding of the "service" entity in the tool data model (LeanIX came from SOA approach, we see service as a "basket"). We could not (yet) come to an agreement taking into account our demands. This point was a singular exception. In the course of our LeanIX implementation many other demands have been implemented very quickly.

    What one thing do you wish the vendor did differently?

    Not really.

    If you could start over, what would your organization do differently?

    There is nothing that really comes into my mind.

    Product capabilities - overall comment

    Absolutely sufficient for our needs. But we have to admit that we have the clear intention to run a very lean EA tool approach.

    Service & support - overall comment

    Very responsive.

    Integration & Deployment - Overall comment

    Went very smoothly. There have been some issues with the SAML authentication via ADFS, but these have been caused by issues on our end.


  • 4 out of 5.0, Reviewed

    Product(s): LeanIX

    Implementation was easy, only additional customization was difficult due to missing API

    Overall Comment

    The vendor was very helpful with any queries and questions. More help with customization and tailoring to the client's needs would have been appropriate.

    What one piece of advice would you give other prospective customers?

    Develop a process worklfow and user guidelines before doing the procurement of the software.

    What do you like most about the product or service?

    The customer interface is simple and straight forward. This makes the software easy to use for everyone in the organization.

    What do you dislike most about the product?

    The last updates column does not get extracted into the excel file reports (Full Snapshot and Changelog). Especially the last update date and comment are important to have in a report.

    What one thing do you wish the vendor did differently?

    The vendor should have provided more assistance to hosting LeanIX on site, since this is a unique case and no best practice examples were available.

    If you could start over, what would your organization do differently?

    Because this is a large organization, the package with unlimited factsheets should have been purchased in the beginning.


  • 5 out of 5.0, Reviewed

    Product(s): LeanIX

    Best-of-class tool for the modern enterprise architecture management.

    Overall Comment

    Very well focused vendor and product, concentrating on the essential EAM features.

    What one piece of advice would you give other prospective customers?

    Consider very carefully to limit the repository functionality to minimum, based on the stakeholders' interests - don't try to do everything in an EAM tool. Easy usability and broad access is the key - EAM has to provide value for everybody in the company and is not anymore limited to technical stakeholders only who need to model complex technical artefacts. Do not re-invent the wheel - use the built-in metamodel in leanIX and focus on data quality by engaging all stakeholders to collaborate on leanIX.

    What do you like most about the product or service?

    Very clear vision and focus. Pre-defined metamodel. Best usability of all EAM tools (and most SaaS platforms too!). No hassle with on-premise installation and internal IT.

    What do you dislike most about the product?

    No full-fledged mobile client available (yet, as of 4/2016). Roadmap of the upcoming features is pretty "dynamic" and not always clearly communicated. Limited local integrator support (however, not required in most cases).

    What one thing do you wish the vendor did differently?

    Develop more API integrations with standard industry solutions, e.g. SAP Solution Manager, other EAM tools like Sparx EA or other SaaS platforms. To be fair, development of further integrations has already started and will propably be further developed in course of the coming releases.

    If you could start over, what would your organization do differently?

    Nothing, everything went exactly according to the plan.

    Product capabilities - overall comment

    leanIX is not meant to do Everything - and this is a very good thing! It focuses on the core EAM artefacts, collaboration and world-class usability, and thus is a solid foundation for a sustainable Enterprise Architecture Management.

    Service & support - overall comment

    leanIX supported us in the initial migration - no problems here. There are increasing number of consulting companies who are starting to offer implementation services on leanIX (I have no experience of them).

    Integration & Deployment - Overall comment

    Initial deployment, incl. importing and mapping legacy data goes very fast - leanIX back-office team can provide very good support here.


  • 5 out of 5.0, Reviewed

    Product(s): LeanIX

    Keep it lean but innovative

    Overall Comment

    All positive

    What one piece of advice would you give other prospective customers?

    rethink on your exiting toolset and requirements and imagine how a lean approach to EAM would provide benefits

    What do you like most about the product or service?

    Is SaaS which removes all operationl tasks from us. Intuitive solution. Focus is on inventory with automatic reporting capability. Easy to integrate via REST API. Open for improvements but stick to their strategy. Short release cycles.

    What do you dislike most about the product?

    nothing

    What one thing do you wish the vendor did differently?

    all good

    If you could start over, what would your organization do differently?

    nothing


  • 5 out of 5.0, Reviewed

    Product(s): LeanIX

    Easily adaptable and smooth implementation

    Overall Comment

    This product has helped us as a business achieve architecture scalability and manage in the most efficient ways our architecture hosting environment.

    What do you like most about the product or service?

    The support is there, their customer service is impacable and the application is a great tool for managing architecture and scalability.

    Service & support - overall comment

    Support is at a high standard and proactive.

    Integration & Deployment - Overall comment

    This was smooth sailing and no issues whatsoever in getting it deployed and in place for us as a business.


  • 5 out of 5.0, Reviewed

    Product(s): LeanIX

    lean leapfrogging in EAM.

    Overall Comment

    leanIX is as very customer focused company. We got demonstrated the value of being lean in EAM and shared the vision of leanIX. The cooperation during the startup phase was excellent and provided us the value we were looking for. Receiving ongoing support trough new features and best practices is very helpful. The collaborative approach of leanIX provides us an improved transparency and a supportive inhouse user community.

    What one piece of advice would you give other prospective customers?

    Culture beats strategy ! Make leanIX part of your culture and earn strategic benefits.

    What do you like most about the product or service?

    It is so easy to use and start with.

    What one thing do you wish the vendor did differently?

    leanIX needs to focus on the seperation of duties in context of EAM-PPM-IT Controlling and bring this into the tool. A more granular role and access modell might help here.

    If you could start over, what would your organization do differently?

    We would ensure that users cannot hide behind roles and would foster a culture of transparence and proactive information exchange.


  • 5 out of 5.0, Reviewed

    Product(s): LeanIX

    Lean EAM tool with good landscape integration.

    Overall Comment

    Flexible and collaborative EAM tool. We quickly achieved transparency on our application landcape.

    What do you like most about the product or service?

    Customer requirements are adopted quickly into the product and in addition a REST API is available.


  • 4 out of 5.0, Reviewed

    Product(s): LeanIX

    Great portfolio management tool with some APM features.

    Overall Comment

    Flexible portfolio management product with many features. Has some ability to include APM metrics (TIME matrix). Cloud based and updates frequently. Vendor has been very engaged and willing to provide assistance and guidance as we build our portfolio.

    What one thing do you wish the vendor did differently?

    Product versions change often without much notification to customers or regression testing on vendor side.

    Product capabilities - overall comment

    Product is able to track just about anything related to an application and its relationship to the portfolio as a whole (data sources, integrations, customers, etc.). Multiple visualizations of the portfolio are available. One area for improvement is around APM metrics (TIME matrix); there is some availability to enter this data but not quite at the level of detail that we'd like.

    Service & support - overall comment

    Overall vendor support has been very good and they have worked with us one-on-one to build out our portfolio. One caveat is that the vendor does update this system frequently and without notice and we have experienced some outages and other issues due to this as a result.

    Integration & Deployment - Overall comment

    Cloud based deployment. No integration with other systems, but allows for export/download of our data on-demand.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(10)
4.7

Ability to understand your organization's needs

(10)
4.5

Timely and complete response to product questions

(10)
4.9

Pricing and contract flexibility (pricing and terms)

(10)
4.4
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(10)
4.6

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(5)
3.8

Ease of integration using standard APIs and tools

(9)
4.3

Quality and availability of end-user training

(7)
4.3

Ease of deployment

(10)
4.8
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(10)
4.7

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(10)
4.9

Quality of technical support

(10)
4.6

Quality of peer user community

(8)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(10)
4.4

Repository/Metamodel

(10)
4.4

Modeling

(9)
4.6

Decision Analysis

(10)
3.9

Presentation

(10)
4.5

Administration

(10)
4.7

Configurability

(10)
4.3

Frameworks and Standards

(7)
3.7

Usability

(10)
4.8
1 2 3 4 5
Section
1

Additional Context

How many users access the information created by the tool?

Less than 50 users

51 to 100 users

101 to 250 users

251 or more users


What was the nature of your involvement?

Application Lead

Functional Assessment

Vendor/Product Selection

Technical Assessment

Development/Integration

Rollout and Install

User Training

Vendor Management

Maintenance and Support

Executive Sponsor


What other vendors were considered? Multiple responses allowed.

Mega

Planview

Software AG

Sparx Systems

LeanIX

BiZZdesign

Bizzdesign

BOC Group

Casewise

IBM

QualiWare

Other...


Why did you purchase this product?

Create internal/operational efficiencies

Enhance decision making

Improve compliance & risk management

Drive innovation

Cut costs/improve margins

Improve business process agility

Reduce time to market

Improve customer relations/service

Improve business process outcomes

Improve supplier or partner relations


What were the key factors that drove your decision?

Technological innovation

Strong customer focus

Architecture scalability

Compelling vision

Competitive costs

Functional breadth

Strong consulting partnership

Strong services expertise

Strong user community

Financial/organizational viability


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa

Asia/Pacific

North America

EMEA