4.3 out of 5 (34 Ratings)

33 Verified Reviews

Hopex

Mega Hopex as Enterprise Architecture Repository

Good support from a vendor on the customization of the product.

Hopex

Strong product portifolio and good customer service

Strong customer service and good access to product specialist to help with implementation

Hopex

Good tool for managing enterprise architecture work.

Good for Business architecture and Enterprise functions. Light on functionality for data architetcure functions like capturing data flows.

Hopex

Steep learning curve we hope pays off.

While Gartner is correct in assessing this vendor as innovative and supportive, we have been disappointed in the MEGA HOPEX tool's long learning curve and lack of built-in framework. We have had to resort to delaying our implementation while we develop a metamodel from scratch; there is no default metamodel in the software unless it is for the "City Planning" example that record names and infrastructure are supplied for, and which cannot be changed to something more relevant. The vendor wants to spend training class time that we paid for to learn about our business so they can help us create a metamodel, because there is nothing in the database to support any metamodel. We suffered from being an early adopter of the new "HOPEX" version, for which training materials and debugging had not been done. Even after training materials were updated for the new version, some of the material was still in French. Trainers have not been able to answer our questions, having to research and promising to get back to us, and then not always following up with answers. We have hired additional 3rd party help to try to accelerate the implementation, which we still cannot show any results for after two years. When we asked how to generate reports and models, we were directed to coding and formatting reports from scratch. We have yet to be able to create any models. On the other hand; the vendor is very actively updating the product, for which each new version requires a re-install of the system. We have hope that the new versions will live up to the promises and we will find the tool much improved and able to provide us with the kind of analysis and modeling we need to present to leadership to show value for the investment in EA.

Hopex

Rollout was painless but adoption has been very slow.

The Product has a somewhat steep learning curve to leverage all of its features. If the mappings are not done right the ability to derive value is not fully realizable.

Hopex

Flexible for architects; more capabilities delivered, simply needed for info. consumers.

Not as far on the journey toward maturity as we had thought at the time of implementation. Has come a long way and company worked with us to enhance the capabilities delivered by the solution. The tool is targetted for architects and our user base for consuming the information captured in MEGA was far broader (and they found it difficult to use).

Hopex

Easy to use

Overall experience is good.

Hopex

Powerful tool but has a few bugs.

Mega is still a little immature, but it has potential.

Hopex

Implementation was easy and rich of features for online consulting

Product performs really well in order to create a repository of multiple objects and links between them. Support is somewhat deficient, so need an internal expert. Repository customizations are quite simple, but reporting is a mess.

Hopex

Implementation was successful thanks to the consultants who understood our specificities

In our company we are currently using Mega Hopex, for IT Portfolio management. We selected Mega because the vendor team was very concerned with understanding our needs and specificities. Later, we were not disappointed since the consultants kept being highly supportive. Technically we had decided to install Mega with a cloud architecture, which was a first in our organization. In that respect, our technical team needed additional support that Mega kindly provided.