4.6 out of 5 (55 Ratings)
Apr 21, 2017
Our account manager is always helpful, with timely responses. Orbus sends informative emails but not too frequently. Plenty of product documentation is available on their website.
Apr 10, 2017
Vendor accessible and responsive. Support was outstanding during deployment
Apr 9, 2017
Orbus are a knowledgable and good to work with company. They always give great support. I am happy with the iServer tool providing a functional and cost effective solution for our architectural modelling repository. The iServer tool provides the right level of complience vs freedom to be creative to deliver concepts and differing viewpoints. The tool lacks a reporting user interface, relying on SSRS reporting services which amounts to a development effort to create complience reports. The tool could also benefit from more alignment of complience tooling from the metamodel. There is no mandatory development of the metamodel and therefore there is no tooling to benefit from it. iServer is a simple to use application that utilises Visio functionality that make development of viewpoints simple. The team has no outstanding defects with Orbus which is rare. I still think iServer is the best out there based on functiuonality vs value for money.
Mar 30, 2017
We have implemented iServer successfully. The Visio integration allows reuse and integration with existing Microsoft Products (Visio and Word) mainly. It has proved to be flexible, stable. Orbus training was delivered remotely successfully and the adoption of the product has been classed as a success.
Mar 27, 2017
Orbus have always been very supportive and available. I have not noticed a reduction in customer service as their business has grown.
Mar 23, 2017
IServer is an easy-to-use tool that utilizes existing good tools (Office) to draw and analyze the Architectural material. IServer focuses more on operational work around architecture to supply value to the business. IServer is a good tool to use if your architectural maturity ís low. It provides a good basis to grow in. The analysis part o IServer has room for improvement, but you can expect it to deliver good value for money.
Mar 22, 2017
Excellent vendor support has made adoption of iServer very easy. Our familiarity with Office productivity tools leveraged by iServer greatly reduces the learning curve. Early support of ArchiMate 3.0 was a bonus.
Mar 15, 2017
iServer is a good product, and Visio integration allows familiarity with Microsoft Products. Support from the Vendor is excellent, hard to say if there has been a single time when a query was not resolved within a few hours. Orbus takes input from its customers and uses this for upgrading their product - giving the people what they want!
Mar 10, 2017
We had a splendid and successful experience using this product and working with the product providers. The ease of use and user's experience were extraordinary with this tool provider
Mar 9, 2017
Excellent Implementation, Great Customer Service, and product lived up to sales claims