4 out of 5 (8 Ratings)
Feb 21, 2017
Out of the box, iServer has a lot of great features such as a repository to store objects and relationships as well as pre-made TOGAF templates. However, the process of transitioning from the Proof of Concept to configuration and installing did not go smoothly. In addition, data conversions from existing systems were guaranteed but not delivered to the expectation that was given.
Feb 6, 2017
We have had great experiences with Orbus. Starting from the pre-sales Q&A, to the contract and purchasing phase, through the install and configure phase, and all the way through training and into support. All of these gates were met with straight forward discussion and agreements an no misunderstandings. In particular, I want to call out their training and support. Their software is based on Microsoft Office solutions which makes learning the product fairly easy. They don't stop there, however. They fully back up their product and training with quick, to the point answers and solutions from their support organization. Although intricate if you need it, the product just works right out of the box too.
Jan 25, 2017
The vendor is very responsive to any and all issues I report. They take the time to ensure your environment is setup properly the first time. Training was very focused and they were willing to answer all questions I threw at them.
Nov 6, 2016
Good technological expertise, however they need to start thier own services in the middle east rather than rely on 3rd party vendors
Sep 9, 2016
Positive experience with many options for training the user community. User experience is also very good. Data visualizations are satisfactory, so we may enhance this with a third-party product.
May 12, 2016
Great experience, but size appropriately. We had to re-deploy because demand was so high.
Feb 9, 2016
Great experience and excellent support. Vendor opening of an office on this side of the pond also gives greater availability.
Jan 23, 2016
Brilliant, responsive service and a configurable product that grows with you.