4.6 out of 5 (46 Ratings)

46 Verified Reviews

iServer

A Very Good Product with Excellent Support!

iServer is a good product, and Visio integration allows familiarity with Microsoft Products. Support from the Vendor is excellent, hard to say if there has been a single time when a query was not resolved within a few hours. Orbus takes input from its customers and uses this for upgrading their product - giving the people what they want!

iServer

Implementation, Training and use were extermely easy

We had a splendid and successful experience using this product and working with the product providers. The ease of use and user's experience were extraordinary with this tool provider

iServer

Strong product features with flexible parameter options

We are extremely satisfied with product and people associated with it. One of the main advantages of the product is Visio based platform for creating architecture modelling. This helped us a lot as we were using Visio for architecture modelling prior to product selection. Being on Visio provides additional advantage of minimal learning curve. User interface is intuitive and didn’t have any issues while doing new things. It's rich and comprehensive parameter set helped us to carry out modelling work without any product customization. It’s almost 4 years and we can say that Orbus's customer support is top notch. Regular communication about new product and features are strengthening the relationship.

iServer

Simple to deploy and use

The solution provides the best approach for non-IT business users while allowing the organization to building the foundation of an enterprise architecture, in our case highly centered around the business process and solutions domain. The services provided have proven to be customer oriented with a solution-oriented mindset much appreciated from the client side.

iServer

useful product, good support

Good product. Integrates well with Visio, good support from vendor. Good training packages.

iServer

Powerful tool but care need to be taken in initial configuration

The product is great as it enables the continued use of common tools such as MS Visio instead of locking us into a lower quality imaging tool.

iServer

user friendly tool great for buisness processes

Orbus have been always committed and very helpful, open and willing to answer any question and to provide the necessary advice once needed. Easy tool to use, implementation went smooth so far it covers our needs in the organization.

iServer

Nice tool for EA practice

Very good EA and CMDB tool

iServer

Orbus customer service has been brilliant. This is key for us as we expand iServer use.

We are at early stages of using the tool. But, so far the experience has been good with a couple of major programs using for solutioning and process definitions.

iServer

Clearly define your target and success factor before implementation.

The purchase of this product was scaleable, which made my decision much easier as I was just starting to get the necessary buy-in from our direction. I needed to only purchase what was necessary based on where my organization was with regards to our Business Analysis and Business Architecture.