4.5 out of 5 (15 Ratings)
Jan 20, 2017
The training and consulting team did a great job showing us the opportunities in improve our implementation of their product. They used an offline copy of our instance to create reports and dashboard to show us what's possible.
Jan 13, 2017
Great tool and they sell the vision really well. Problem is that this product is incredibly difficult to stand up without a consistent, dedicated staff. We attempted to "piecemeal" the implementation by borrowing development resources from multiple teams and it has not worked well. SoftwareAG has been great about recommending consulting services that can help us move along faster. Overall, this is a great product, just be sure that you need a Ferrari before you buy the Ferrari.
Jan 2, 2017
Outperforming meta-model Excellent configurability Visualisation features could be improved to fulfill CIO-requirements Very helpful user-group-communitee Very good technical support
Nov 6, 2016
The solution is relatively rich functionally speaking, specifically in the area of business processes, and really mature but : - not really user friendly - lacking out-of-the box reporting capabilities - relatively rigid regarding the possibility to use the ;odel
Sep 7, 2016
Excellent meta-model, good configurability, clear workflow focus. The visualisation capabilities should be extended. The tool offers "enough" functionality out of the box. Consulting service has a strong customer focus.
Jul 27, 2016
May 12, 2016
Company is easy to work with and responds quickly to marketing and technical questions.
May 4, 2016
The vendor was very knowledgeable in the approach and use of the product and how the various functions can support and enhance our business. As we took the approach to "change our practices to best leverage the product" we were able to leverage the experience and capability of the product to help mature and guide our own internal practices.
Feb 5, 2016
Customer oriented, and glad to provide WebEx on all latest changes. Annual user group meetings enable customers to meet and discuss all relevant topics.
Feb 4, 2016
Together with other customers and a strong partner doing the implementation work, we were able to implement additional functionalities required into that application. It is beneficial, that alfabet has very experienced developers and knowledgeable staff. According the solution it is very beneficial that it allows to extend it by making use of its outstanding interface capabilities. Head of alfabet development is always willing to listen to new ideas, but implementation is not always guaranteed. However: License model is quite intrasparent and with the acquisition of former alfabet through Software AG SAG tries to increase prices and is becoming more inflexable.