Oct 18, 2016
Cityworks is small enough that we feel we have a voice at the table. Their development leverages ESRI GIS which is a key requirement for us. Cityworks AMS is a very strong CRM tool. We implemented Cityworks PLL when it was a newer product. We've benefited by seeing some of our ideas become reality, However, the PLL development has in the past lagged behind Cityworks AMS. However, they are working to catch up and we are seeing some strong improvements.