3 out of 5.0, Reviewed Sep 18, 2016
The product is great, finding a good third party implementer is the difficult part.
Great product, make sure to get good requirements ahead of time and find a good vendor for implementation.
The product is pretty stable and doesn't require a lot of maintenance for upkeep.
Third party vendor is only after our money and is always looking for change orders to the contract.
Provide tier 1 support of configuration.
Fire our third party implementer earlier.
There is so much that can be done with this product.
3 out of 5.0, Reviewed Aug 15, 2016
Difficult to implement, 3rd party lacked experience and vision to successfully implement within the project schedule.
Define complete flow, it is a large product with multiple modules that all need to be implemented concurrently for successful implementation.
It's a good data source for your agency when all the modules and components are implemented.
Reliable on codes and outdated UI
Perform the implementation on schedule
Employ phased implementation, with longterm vision, goals, and benchmarks.