3 out of 5.0, Reviewed Nov 15, 2016
The version that we originally implemented was very dated and had major usability issues. Version 10 that we use now has a significantly more visually appealing and user-friendly interface.
Give this product a chance. If it fits your business needs, the current version is vastly improved over previous versions.
The ease of use of the current version.
Integration with our existing ERP was difficult, rendering it almost easier to have written a homegrown EAM from scrach.
Bring out current version much sooner.
Consider implementing system ourselves
2 out of 5.0, Reviewed Jul 7, 2016
Infor's EAM is functional enough, if not entirely well laid-out. We were switched from hosted to cloud-based with not much warning, and no viable alternative. After the switch, we experienced many issues with their cloud services that affected production environments and led to downtime. This, in combination with relatively poor UX and UI design, has led many users to not like the software much.
The UX is not very good, so training and support will need to be more extensive, as it is not intuitive to use.
It's very functional and has great capabilities.
Its ease-of-use is not very good.
Spent more time in UX testing and design.
We would likely look at a different vendor/product.