Nov 21, 2016
The vendor is extremely responsive; ranging from purchasing new licenses, questions on mass uploading data, or asking a question about the application. The Implementation Consultant was fantastic and worked within our boundaries. The pricing is fair, the level of customer service exceeds others, and the User Community website is a great tool available to all my business users. The vendor has an annual user conference that we attended this past fall and allowed us to connect with other vendor clients and implementation consultants. They just released v7.0 which upgraded their technology and the pending v8.0 will be a cornucopia of enhancements. And many of these enhancements have been requested from by the user - all of which you can see on the MC User Connect site.