3.9 out of 5.0 (14 ratings)
13 Verified Reviews

Alfresco Community

Needed some custom made functionality and workflows

customisqtion is not always straightforward

Alfresco One - Enterprise

Easy implementation and integration to other environments

Good customer handling. Bad that Alfresco has changed the licensing model and have become "americanized" with short-sighted focus on quarterly earnings

1

Alfresco One - Enterprise, Alfresco One Enterprise

A Robust solution. However, more work is needed to improve the Share collaboration tools

Technical support has varied from very good to not so good. Sometimes it takes a long time for the right support analyst to get involved.

Alfresco One - Enterprise, Alfresco One Enterprise

Works great, but hard to upgrade

THe upgrade process has been basically impossible. Even with making changes they suggest we have not been to get an upgrade implemented.

Alfresco One - Enterprise, Alfresco One Enterprise

Alfresco has helped keep our goals with a good support team

Alfresco has helped keep our goals in our major project. Alfresco offers a good product support Alfresco ECM is agile and scalable product with a vision of the future

Alfresco One - Enterprise, Alfresco One Enterprise

Continuous deployment pipeline on a windows platform has been tricky, but bugs worked out

Alfresco is a great product. From the IT standpoint and deploying the software we have ran into an issue. However, since we upgraded to 5.1 it has been good.

Alfresco One - Enterprise, Alfresco One Enterprise

A bit complex to deploy in cluster architecture, but strong performance and reliability

We are using Alfresco as a backend for many systems in public administration. Document's volume is very high, but Alfresco performance allows us to store them in an efficient way.

Alfresco One - Enterprise, Alfresco One Enterprise

Very flexible, but comes with cost in more complex data environments

From an integration perspective, Alfresco is very competitive and flexible. Flexibility comes with a cost, which is high work amount to find working solutions to Industry and Engineering area where item structures, relationships between business objects etc. are crucial. This aspect is not taken into account in product enough and this needs focus from the vendor. Also struggling with performance is something to be considered in future versions.

Alfresco One - Enterprise, Alfresco One Enterprise

Alfresco facilitated the implementation, but acquisition process was slow

During many meetings, the vendor was able to prove that ALFRESCO complies our requirements, he sent relevant documentation and absolved all our doubts. Alfresco facilitated the implementation of our requirements But the acquisition process was very slow because there was a lack of knowledge about the process.

Alfresco One - Enterprise, Other...

Alfresco is a great, innovative product backed up by excellent customer service

Over the years I have to see Alfresco grow into a stable product, with innovative features, and backed up by excellent customer service (training, technical support, development support, customer success manager, etc...). We have defended Alfresco within our organization from other products like OpenText and have been rewarded with a pleasant experience with Alfresco. Your staff is what makes this product and they work with us as if they are equally vested in our success. At the same time, the cost of Alfresco is competitive with anything on the market. In one word, brilliant.