4 out of 5.0, Reviewed Jun 2, 2016
Alfresco is a good product with an easy learning curve.
Provide more clarity on business requirements. It appears that they say yes for everything and later on when details come in, they seem to have not understood.
easy to use.
Engage early on before committing.
Engage Alfresco early.
Support needs to be little more quick.
3 out of 5.0, Reviewed Mar 31, 2016
Installation and proper configuration has been difficult to ensure stability and performance of the product. Recommend using Alresco or third party partner to aid in installation.
Engage with Alfresco and/or third party resources to properly install and configure their ECM.
Once properly installed, customer programming using the industry-standard CMIS API is very useful.
SOLR indexing and filing actions can be convoluted to implement properly.
Third party support has been relatively ineffective and at times, counter-productive. We have definitely not seen a value add with Alfresco's primary consulting partners. Alfresco needs to better train and vet their third party support.
Engage installation/configuration services earlier in the process.
While allowing greater flexibility, CMIS API development does take time and an understanding of the API for a unique skillset.
3 out of 5.0, Reviewed Nov 8, 2015
Good product; however first line support was as reactive as expected for an IT company.
Keep Simple and try to avoid customization.
Complex arborescence, need to train a lot to get expertise on the product.
We will develop our own application from scratch.
First line support.