4 out of 5.0, Reviewed Jun 14, 2016
The actual company provides great service and product. However, being that our organization purchased it through a VAR, it has created lags in leveraging the products full capability.
If you will be using the database as your main repository, keep in mind the taxonomy of the data and attempt to forecast future growth strategy.
Use of VAR.
Not have VAR's.
Attempt to procure the product directly from product creator.
The VAR (Fiserv) we purchased product through does not know the technical aspects as one should expect.
3 out of 5.0, Reviewed May 12, 2016
Cost seems high for the value we are getting (Some of this is based on our limited scope.)
It is tailored for AP.
Had more vision.
Look closer at KnowledgeLake.
5 out of 5.0, Reviewed Dec 1, 2015
Overall the software, vendor and support community have lived up to the high expectations set at the start of the project. We have not only created a completely electronic lending process with 100% adoption we have been gaining insight into the incredible amount of features that could help us in so many ways. We are looking to not just maintain what we have done but devote resources to expand throughout the business.
Solid stable core software with a very active support community.
More in depth knowledge of how to implement one of their modules.
Organize our document types differently based on what we have learned over the past year.