4.3 out of 5 (11 Ratings)

11 Verified Reviews


Strong Partner

Laserfiche has been a strong partner since our relationship began. They are quick to offer solutions and respond to challenges in our implementation.


Supportive company works with ISD in complex system integration

We have been very satisfied with Laserfiche and the support we have received from them in implementing our paperless document retrieval system for our SPED and other ISD departmanet implementations. They have been supportive and very willing to work with us on a very complex and involved system-wide implementation.


Automation of business processes through LaserFiche

The vendor has great support and a robust user community. There are several VARs that can assist and supply value added resources for your first implementation. This is not a "niche" software decision where support and assistance is expensive and not timely - our experience has been quite the opposite. We were able to automate our entire AR process within a 3 month timeframe (from thought conception to delivery).


Easy implementation

good software


So simple to record data anywhere

Very easy and user friendly


Fantastic Record Retention Tool, Ease of Use has some work

The Laserfiche document management system is an excellent tool for meeting record retention policy as it has the capability of being configured to meet individual policy guidelines for a variety of document types. The tool is also capable of workflow management that is not overly complicated to utilize, but still requires training to enable development activities. From an ease of user perspective, the tool is not as easy to use when compared to other file management systems. However, its record retention capabilities exceed that requirement.


Laserfiche has a flexible backend that was easily integrated into our programs & process.

the sale process was great. The implementation team was great. they were very knowledgeable and patient. We had one little minor issue over wording in the contract. After a negotiation process, we came to a compromise that was agreeable to everyone.


Start new don't migrate.

Hard to express frustration of being required to leverage additional licenses to support migration of individual applications.


Laserfiche form creation module is extremely valuable and make systems development and systems integration very easy.

Great vendor support. Great functionality very innovative product, easy to implement.

Laserfiche, Laserfiche Cloud, Laserfiche Connector

The document management capabilities exceeded our requirements and expectations!

Laserfiche Cloud has been a significant step forward for us. The solution provides excellent document management with important security features and allows more effective collaboration. However, it also automates the filing of key documents using the capture tools and template options, and it will allow us to eventually apply retention schedules to archived content. The Laserfiche Connector is a cost-effective way of integrating Laserfiche Cloud with other SaaS systems. I also want to highlight the Laserfiche team for the excellent implementation support from requirements through training.