4 out of 5.0, Reviewed Aug 16, 2016
User adoption has worked well, records migration not so much
Utilize 3rd party consultants early in the process
Meets our needs
ability to backup easily
Better initial planning
Utilize 3rd party consultants earlier in the process
Very timely response (Premier Service Contract)
4 out of 5.0, Reviewed Aug 16, 2016
It works as expected but the search function is lacking.
Form a governance approach from the get go.
easy to use
Workflow issues is not easy to resolve and understand for regular users
Better OOTB integration tools
We have EA agreement and associated premier services in place.
5 out of 5.0, Reviewed Aug 16, 2016
We were able to put in place a sophisticated document management system integrated with our customer relationship management system and core business systems. Very flexible and appreciated by end users.
Microsoft was fast to answer when we had questions.
4 out of 5.0, Reviewed Jul 21, 2016
Microsoft SharePoint is a very widely used platform, a standard application for intranet, etc. Overall, we are pleased with SharePoint and our ROI. We had great user adoption and have a really strong environment.
Spend the time and resources to fully walk through the intended end goal, and the overall end result wanted for the application. In the end resources will be saved, with a complex product like SharePoint we thought best to have third party oversight.
The flexibility of the platform, it is a content management system, intranet and overall team functionality tool.
Having barely any error messages besides the infamous "Sorry, something went wrong" It makes troubleshooting the environment very difficult.
The support structure is hard to navigate, that paired with an application.
Some of the sites we migrated proved to bring issues with the 2013. These were sites that had used the "Fab 40" templates. That and end user sign off for their newly upgraded sites, it took a while to complete that, and should have started sooner.
Service / support is difficult as the logging isn't that great in the product. For difficult challenges a ticket has to be opened with Microsoft, leaving you to foot the bill unless it’s deemed a bug.
Our deployment was over a stretched farm, having a previous setup similar it made the deployment overall smooth. The only challenge was upgrading site collections, which had some features missing between versions, this was expected.
4 out of 5.0, Reviewed Jun 15, 2016
Seamless upgrade from SharePoint 2007.
Spend ample amount of time on the planning phase.
Out of box functionality.
Still not a fan of the User Interface.
Did not have access to the vendor, I was in the End User role.
3 out of 5.0, Reviewed Jun 15, 2016
Some permissioning errors and issues with data migration when upgrading versions.
Shared space is easily uploadable.
Better integrate IAM to remove leavers seamlessly from permissions.
4 out of 5.0, Reviewed May 11, 2016
SharePoint provides a "Swiss-Army knife" of capabilities, from Content Management, to Document Management, to Workflows, to Social Networking to Business Analytics, etc. To the extent that there are always warts in any product, SharePoint has it's share, but I think the overall value proposition and return on investment are worth it in the end.
Don't implement all capabilities at the same time unless you have the back-end support for each capability thread, as customers will be happy to use the capabilities, but will need guidance in terms of how to exploit them efficiently and well.
Document co-authoring support. OneDrive "personal cloud" document storage in SharePoint (rather than on C: Drive).
Mobility aspects of SharePoint sites, etc.
provide more mobile-friendly capabilities out of the box, as SharePoint 2013 really doesn't provide much in terms of mobile delivery, ability to customize that experience, etc.
Be more deliberate about the "tail" of support required for each aspect of SharePoint that gets implemented. You will need someone internally who can exploit (on behalf of the customers) the capabilities of the Workflow engine, the capabilities in the Business Analytics engine, etc. Once you choose to use an implement Content Management, Document Management, Social Networking, Business Intelligence/Analytics, there is a supported trail of expertise needed to fully exploit the capabilities.
I suppose overall, support from Microsoft is satisfactory. There are always areas of improvement I'd like to see.
SharePoint is a complex product, especially for a larger Enterprise > 50 K employees, so the integration and deployment takes time, but not any shorter/longer than another similar type of integrations and deployments.
4 out of 5.0, Reviewed Apr 14, 2016
SharePoint lacks some of the native functionality found in other ECM solutions but fit very tightly with our Office 365 strategy and is extensible enough to meet our needs in the future.
Understand best practices for administering SharePoint security and site setup before implementation in order to keep things simple and manageable.
4 out of 5.0, Reviewed Mar 1, 2016
The basic functions - storing and securing documents, and applying a retention policy, is solid. Using it for any customizations is a major problem and severely complicates upgrade paths. The ever changing landscape of what is supported and what is not (InfoPath, template customizations) as we migrate across versions created major problems.
Do not customize. Use of webparts is mostly safe. SharePoint is not a development platform, and is no longer sold as one (though it was in the past).
Very simple to use and roll out. Minimal user training required for high adoption.
Difficult to perform any reporting or analyze metrics without expensive third party tools
Don't push a direction for implementation and then revoke support for it in the next version.
Plain vanilla implementation.
It does what it does. Don't try to pretend it is anything more than advertised.
Primary issues with deployment were due to complexting of environment, not product.