3.9 out of 5 (23 Ratings)

23 Verified Reviews

OpenText Content Suite, OpenText Enterprise Content Management Software Suite

User friendly and POWERFUL!!!

Excellent support and excellent available documentation

EMC Documentum

Nice tool to have

A very nice tool that has improve our ability to manage the content

EMC Documentum

DaaS but the devil in the details

Partnering to implement DaaS moving from an in house solution. Many moving parts, custom applications.

EMC Documentum

Upgrading from 6.5 was relatively painless, but future upgrades and roadmap will not be.

We recently upgraded to EMC Documentum 6.7 from v 6.5. We have been running this installation of Documentum for over 5 years with relatively no issues. Unfortunately the 6.7 installations is being EOSL in April 2018 and the upgrade roadmap to Content Server 7 is very difficult. That coupled with the fact that the Documentum product has been acquired by OpenText from EMC is going to make for a very difficult and time-consuming project.

OpenText Enterprise Content Management Software Suite

Opentext's CS2010, the Government of Canada's procured EDRMS solution

Provider provides training and has a process for addressing issues.

EMC Documentum

Implementation was delayed due to configuration challenges

As an OOTB solution, the application worked as described. However, customization was required and implementation of the customization was challenging.

EMC Documentum

Using an experienced 3rd party to upgrade document management solution = success

This was an upgrade to a newer version of the Document Management solution, we utilized a 3rd party with expertise in the product not the vendor themselves. The process and enhancements we received with the upgrade were great. Better search performance and enabled Kerberos authentication.

EMC Documentum

Little to no learning curve and proved to be a reliable, scalable solution

Easy to understand with little to no learning curve, end user satisfaction was high with implementation and once implemented it was not a tool that required frequent end user support for problems.

EMC Documentum

eTMF from EMC

Flexibility in articulating Roche specifics in the roadmap

EMC Documentum

Full Featured, but lacks end user usability

I feel that the overall product is good, however they lacked focus on their UI.