3.6 out of 5 (18 Ratings)
Mar 14, 2017
Initially had issues with integrating with Webcenter Portal. Most of the time would loose the connectivity to Portal. Had to restart all the servers to make it back to normal again.
Mar 9, 2017
WebCenter Content manangement provides AD integrated security using AD roles and security groups and thats a huge benefits for content security, access and authorization. It is has a web and desktop client which makes it easier for access and data sync.
Mar 7, 2017
Oracle WebCenter Content provided us a solid foundation to store HR documents in a version controlled document repository with search and metadata tagging functionality
Jan 29, 2017
Product is a solid, mature content management system. Many 3rd parties are available to provide implementation assistance. The product roadmap is confusing and unclear. Oracle does not have a strong vision for the future of this platform.
Jan 19, 2017
Excellent working relationship with our vendors.
Dec 22, 2016
Oracle has been helpful in getting the system installed and configured correctly. At first it was a little difficult to get product support, but they may have been due to my lack on understanding of how their support model is. Once the tickets were created and assigned correctly, the support staff has been very helpful. Usually get a response back on the same day or first thing following morning. It is also nice that they let you know who is assigned to the ticket and where they are located timezone wise, so I can have a certain amout of expectaction on responsed from them.
Dec 7, 2016
We have had success with Oracle
Dec 6, 2016
Oracle WebCenter Content is a mature product. It has been in the market for 16+ years. It used to be Stellent product which was acquired by Oracle. We feel that in in last few years, innovation in this area has slowed down. Seems like Oracle is more focused on cloud document managment versus on-premise content managment software. Since Oracle acquire many companies and busineses every year, we feel that Oracle's qualify of support and bug fixes has gone down. For us it has been very hard to get appropriate support enginner from Oracle. Any bug resolution or issue resolution takes a long time. Also the knowledge and experience of Oracle's Software Engineers seem to be low. When we had webex or conference with them to resolve issues, they seem to have very less experince. It is probably becuase of brain-drain in that area. Oracle will server its customers better if it hires and retains very smart and knowledgebale developers and also hires talended support engineers.
Nov 30, 2016
Oracle changed the planned course of their products throughout the life of this implementation. Licensing negotiations were extremely difficult. Oracle would complete the signed contract only to tell us that a product we would depend on was not part of the license package. We are still fighting with them on this. We were required to bring evidence to bear in support of our position. Implementation was more difficult in our environment than any other product I have brought to service. At all points, we had the impression that nothing we were doing had ever been done before. Our implementation seemed to be used as a test case.
Nov 8, 2016
the product is very powerful. however, it need to be enhcanced since the complixity of this software make out life in IT diffecult. Users complains about the complexity of the software. but we beliave that at the end will have the benifest out of it.