4.7 out of 5 (20 Ratings)
Mar 8, 2017
We have been Aerohive customers since 2010. We recently brought a new High School online and decided it was a good time to upgrade our wireless infrastructure. We opened bidding and received competitive offers from Aruba and Aerohive. Aerohive was very aggressive with their bid to keep us as customers. So far we have had a very smooth implementation. Hive Manager NG is visually a nice platform that provides a lot of valuable information at a glance. Support has been very responsive to any questions or problems and is readily available. My only real hangup with Hivemanager NG is that we are running an on-premises version of the Hivemanager NG which does not seem to get as much attention as the cloud version of Hivemanager NG.
Feb 28, 2017
The management and implementation was not very difficult. Challenges with support have come and gone.
Feb 23, 2017
The product has worked very well. Support is excellent when needed and setup/adjustments are intuitive.
Feb 21, 2017
It is important to get a vendor you trust that has implemented the solution before. It worked very well with the JAMF CasperSuite
Feb 9, 2017
Vendor is extremely customer orientated. They worked directly with us and third party during installation
Jan 11, 2017
Overall the system functions very well. The NG dashboards have proven very useful. I do wish there was a little more granularity available in the cloud manager. For instance, it's difficult to get more detail on bandwidth usage for specific users.
Jan 3, 2017
Dell was great and easy to price items.
Dec 16, 2016
Aerohive's cloud-based solution is simple and easy to use. It takes the complexity of configuring devices, firewalls, vlans and presents it in such a simple way that it feels that simple. At the same time, they are able to maintain the detailed configuration for those who want to dive deeper. The management has been like a set and forget recipe, it's brilliant to not get calls daily about the wireless internet anymore. I definitely have to mention the impecable customer support who has provided everything from real-time tutorials while addressing concerns, to fixes after hours, to follow-up emails and calls to ensure my satisfaction. The Aerohive community is truly a great one!
Dec 15, 2016
when we firt went live with Aerohive the product and service was great. 6 months later, we still like the product but major internal employee and structure changes have deciated the quality of service.
Dec 14, 2016
When we first got the aerohive product I was not concerned as i was not familer with the product and we were also going to intergrate it into our new Palo Alto Firewalls and we were new to that product too. Also took me some time to get used to the controller in the cloud. During one of the upgrades we messed up, and need to reload the configuration on one of our switches (total panic) Aerohive suports was great and within 30 mins had us back up and running and showed us what we did wrong and how to advoid it in the future. Three upgrade later, all have been perfect. Our current setup has been great and we are only using half of the options and reports. Our users have been very happy and now feel the wireless is a critical compont to there work day. We look forward to adding on some addtional options on to our current setp. Our service manager is greaest , alway aviable. The web site has great knowledge database and a great user community. I am pleased the my initial concerns were unfounded and happy we went with the AeroHive solution.