4 out of 5.0 (117 ratings)
103 Verified Reviews

AirWatch by VMware Mobile Device Management

Implementation was easy

AirWatch has satified expectations.

AirWatch by VMware Mobile Device Management

Solid product with good support.

Good breadth of services and industry leader (upper right quadrant). Initial pricing very good. Willing to work with us on highly complex full on-prem deployment. Some functionality should have had additional testing/development before rolling out. Early wrapping functionality as an example. Multi-factor support needed in our environment.

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AirWatch by VMware Mobile Device Management

Initial implementation was quick, but we have had to change architecture several times.

They were very willing to support and train our staff. We were up and running in a pilot mode quickly. Most incidents were resolved quickly, but several took a considerable time (or could not be resolved). While this is an ever-changing environment, they have changed their architect and requirements several times while we have been with them.

AirWatch by VMware Mobile Device Management

Easy Implementation, Easy to learn, Powerful to use

AirWatch has been a great partner. Always innovating, listening, and improving.

AirWatch by VMware Mobile Device Management

Implementing was not as easy as we thought and had to upgrade our suppport level

was not a good experience with their technical support until we upgraded to top level of support.

AirWatch by VMware Mobile Device Management

I have to log in again. Great Service, but I have to log in again.

I have had good dealings with Airwatch for many years. My only complaint has been how frequently the management web interfacae kicks administrators out of their sessions, forcing them to log in again to continue working.

AirWatch by VMware Mobile Device Management

We acheived the nearly impossible and implemented a multi-tenat MDM solution.

Support from the vendor has been exceptional.

AirWatch by VMware Mobile Device Management

Simple Setup with SaaS but found wanting for operational needs

Customer centric and is willing to work with Customer timelines. Changing OS version causing issues but I believe its not only AirWatch but would be with any product present. Something that VMware AirWatch should concentrate is their stability with operational devices and faster turnaround.

AirWatch by VMware Mobile Device Management

Implementation was easy more features are needed to be a complete management solution

Deployment to devices and deployment of applications has worked well. Being able to actually control what apps they put on the device is terrible.

AirWatch by VMware Mobile Device Management

Implementation was manageable and self sufficient. Vendor provided full support

Very positive with product and support folks.