3.9 out of 5 (45 Ratings)
Apr 18, 2017
Provisioning Airwatch and emails on users phones was very easy. It became a self service process that took the IT admins out of the process. We simply added the users to the Airwatch server, and an instructional email is automatically sent to them to enroll their phone to Airwatch.
Apr 11, 2017
Their product is very versatile and user-friendly. Their deployment and support services are terrible. They under quote to win RFP and don't provide the requested services with initial contract. They continually will ask for additional SOWs and payments to provide features, problem fixes, and upgrades.
Mar 15, 2017
Very impressive presentation. We loved the fact that they came in for a bake off and had us lay out all of our devices, leave the room for an hour, and then come back to all of our devices registered.
Mar 14, 2017
Since we opted for an onsite deployment there were quite a few pre-install requirements for multiple servers, database software and network security settings. Once completed, the installation services were excellent. It took many calls and sessions to get this working well but they were more than willing to take as long as it would take to get it done right. We are now up and running and it meets all our expectations.
Mar 9, 2017
Internal implementers found that more information was required up front for a more streamline approach to how the product was rolled out. Missing components of product capabilities in relation to the implementation methodology didn't mitigate risk initially identified.
Mar 8, 2017
Worked well for the security and ease of use aspects. Some vendors would not cover breadth of devices we needed.
Feb 24, 2017
For the most part our experience was good and solid technical support provided by the vendor. After the aqusition of Airwatch by VMWare, there was a period of adjustment where the company seemed to have strugled with providing the services they did before the two were merged. In the end the combining of the two organizations does seem to have helped but made some processes more complicated, such as licensing/renewal for maintenence/support etc.
Feb 24, 2017
Security is great. Only experience a few problems like AirWatch will log people out unnecessarily but will still allow them to access email.
Feb 22, 2017
Airwatch made the adoption and support of the platform very straightforward for us.
Feb 21, 2017
Airwatch was very helpful helping us with the installation of the product and roll out to our iPads. We have grown since our original deployment and upgrading the licenses was very easy.