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enterprise-mobility-management-suites aruba All Markets > Enterprise Mobility Management Suites

Aruba Networks

4.3 out of 5.0 (4 ratings)

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We have aggregated ratings data on Aruba Networks but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Aruba Beacons

    Sales could be better, engineers are always willing to help and very sharp!

    Overall Comment

    sales are lacking but engineers are great

    What one piece of advice would you give other prospective customers?

    Use the depth of the engineers knowledge, they are willing to go above and beyond, and keep on top of code upgrades

    What do you like most about the product or service?

    support, service, ease of use, very user friendly

    What do you dislike most about the product?

    the sales support is lacking, beacons batteries dont last as long as id like.

    What one thing do you wish the vendor did differently?

    sales force seems to have high turnover rate and not good at communication.

    If you could start over, what would your organization do differently?

    Work with someone other than the sales rep I got, keep closer contact with my SE, as he was always willing to help no matter what.


  • 4 out of 5.0, Reviewed

    Product(s): Aruba App Platform

    Aruba and HPE = Great Partnership

    Overall Comment

    Found Aruba along with the HPE partnership to be very involved in all aspects of the solutions deployment. They are committed to working with our organization to ensure we are successful.

    What do you like most about the product or service?

    wide scope of products and the ability to select only what we need was key.

    What do you dislike most about the product?

    complex solutions that requires a lot of time and effort in committing to the vendor in learning the various solutions

    Product capabilities - overall comment

    Strong product solutions catalog allowing for a complete solutions and giving us the ability to select what we need when we need it.

    Service & support - overall comment

    Work with both Aruba and VAR (TTI) team on service pre and post deployment support. Found them to be very good at identifying and supporting all issues that we encountered.

    Integration & Deployment - Overall comment

    Found both the VAR (TTI) and HPE to be involved in the complete lifecycle of the solutions deployment. We had key access to senior Aruba executive management showing a strong commitment from the vendor.


  • 5 out of 5.0, Reviewed

    Product(s): Aruba Sensor

    Aruba

    Overall Comment

    Reliability has been great.

    What one piece of advice would you give other prospective customers?

    Evaluate multiple partners.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
4.0

Ability to understand your organization's needs

(3)
4.7

Timely and complete response to product questions

(3)
3.7

Pricing and contract flexibility (pricing and terms)

(2)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
4.5

How long did your deployment take?

6 - 9 months (<9)

0 - 3 months (<3)

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
3.5

Ease of integration using standard APIs and tools

(3)
4.0

Quality and availability of end-user training

(3)
4.0

Ease of deployment

(3)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(4)
4.0

Did you purchase a support package from the vendor?

Yes

No

I’m unsure


Was the support package worth it?

Yes


Timeliness of vendor's response

(3)
4.0

Quality of technical support

(3)
4.3

Quality of peer user community

(3)
4.7
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.0

Mobile Device Management

(3)
4.7

Mobile App Management

(3)
4.0

Secure Personal Information Management

(3)
4.3

Multiuser Support

(2)
5.0

Scalability

(3)
4.7

Cloud Architecture

(2)
4.0

Remote Support

(3)
4.0

Client Management

(3)
4.3

Administration and Usability

(3)
4.3

Content Access and Distribution

(3)
4.7

Mobile Device Support Breadth

(3)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Maintenance and Support

Technical Assessment

Vendor Management

Application Lead

Development/Integration

Rollout and Install

User Training

Vendor/Product Selection


Why did your organization purchase an EMM suite?

To deploy mobile applications

To create internal/operational efficiencies

To implement BYOD


What other vendors were considered?

Cisco

Citrix

Aerohive Networks


What were the key factors that drove your organization's decision?

Product roadmap and future vision

Product functionality and performance

Breadth of services

Financial/organizational viability


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa

Asia/Pacific

Latin America