5 out of 5.0, Reviewed Nov 30, 2016
Citrix has a best of breed solution and has been a great partner
Invest in a good integrator
Wish it was simplier to deploy and support
Not confused us around XenServer
Constantly improve/enhance rather than every 3-4 years
4 out of 5.0, Reviewed Nov 28, 2016
The upgrading of Citrix XenDesktop/XenApp went very well. The documentation was sufficient and the knowledge of the third party implementer was excellent.
The one piece of advice I have is to find a third party implementer that has extensive experience with a Citrix XenApp/XenDesktop roll-out.
The maturity of the product and the tools available to manage the product.
From what we are seeing in our testing, the issues with remote printing are still there.
Nothing. The roll-out was very successful and they did a great job at minimizing the risks and dealing with the issues that arose.
If we could start over, we would have spent more time in planning the roll-out.
4 out of 5.0, Reviewed Nov 6, 2016
The product was new in our environment especially the use of moonshot with HPE hardware and Citrix. The learning curve initially was steep but over the period of time we managed successfully to launch it. It is one year old and very stable.
Good prodct to go for if you already invested in Citrix range of products
The stability and performance
Spend more time to do a proper architecture before implementation
Understand the integration requirements especially with Netscalar and Xenapp The implementation partner was also learning the new hardware
4 out of 5.0, Reviewed Oct 19, 2016
Product was initially unstable due to aggressive release of new software from the vendor via commercial App stores.
Excellent support - similar to our other Citrix products.
4 out of 5.0, Reviewed Oct 18, 2016
The product has worked in our environment and has been adopted by our users well
Do a benchmark test on login times and application performance
The manageability and functionality of the solution is good
Performance issues can be hard to trace
The response time for support to fix an issue could be better
We would actually do a longer poc and do more bench mark testing in reagrds to application performance
The support is good but at times can take longer then expected to fix an issue
2 out of 5.0, Reviewed Oct 18, 2016
citrix has been extremely challenged in integrating the XenMobile capabilities into the broader Citrix portfolio. The product capabilities, up until mid-2016 was fairly stagnant. Those factors, coupled with the more frequent and complex changes from Apple IOS updates, have created a problematic service environment that is difficult to operate and provide a stable and predictable user experience.
While any MDM vendor is going to be challenged in providing secure solutions in the rapdily changing IOS/Android environment - make sure you get strong commitments that the vendor will deliver rapid updates in response to more frequent releases from the Mobile OS vendors.
Tight integration with other aspects of citrix architecture.
The UI is tough to get used to.
Deployed stable releases more rapdily.
- establish stronger support directly with Ctrix to support the initial deployment
Support staff is inadequate to handle volumne and complexity of support calls.
5 out of 5.0, Reviewed Sep 21, 2016
Support was awesome and product is mature enough for the needs.
Use Citrix products for App / Desktop Virtualization.
Both are good
Frequent release of new versions with the different name.
The optimization and user experience.
Support is good but need improvements.
3 out of 5.0, Reviewed Aug 16, 2016
Zenprise was bought by Citrix and they attempted to integrate it with NetScaler. So far, through version 9.x, that integration is weak at best. We have had numerous issues, and are currently facing a 2-week old issue that their tech support cannot figure out. The issue is causing us to be unable to enroll new phones.
Fairly feature rich.
Poor technical support.
Don't deploy XenMobile unless you have NetScaler expertise in-house.
Our partners did not have the needed skills with XenMobile and especially with NetScaler. We were using Presidio.
4 out of 5.0, Reviewed Jul 28, 2016
Citrix XenDesktop is a pretty mature product by Citrix. We are just completing the backend upgrade to version 7.6 and everything is going well. Our biggest challenges were around the VDA which had many bugs when it was first delivered to us. Citrix definitely has to work on their QA to deliver better quality products and avoid deployment delays.
4 out of 5.0, Reviewed Jul 28, 2016
In general our virtual desktop deployments have gone well. Ongoing support has been problematic.
I like the way it enables our employees to work anytime, anywhere and on any device.
Serivce leaves a lot to be desired. If you call their technical support they are of little use. We have TRMs on our account but they don't add much value.
Best desktop virtualization vendor in the market. Product works very well over low latency links.
Deployments and product are mostly stable but when you do need support it can be very challenging getting to the right people to resolve. Going through a major upgrade now and we have encountered many bugs that have taken a long time to resolve.