3.9 out of 5 (40 Ratings)

35 Verified Reviews

MaaS360 Mobile Device Management

Implementation was easy - Customer Service lacked at times

Vendor was not responsive at times to requests for technical help, requiring multiple requests. After being redirected, they were able to resolve the technical issues, but it took high level involvement to resolve.

MaaS360 Mobile Device Management

Overall a solid product with some quirky issues to work through.

Overall a solid product with some quirky issues to work through. Adding new devices is tricky and sometimes take multiple attempts to install and configure the app.

MaaS360 Mobile Device Management

Implementation was quick and easy. Advanced features are very accessible.

The MaaS360 implementation went very well. The product evolved over time and we were able to leverage the new features to imporve enrollments and the security stance of our mobile platform.

MaaS360 Mobile Device Management

Easy EMM solution to implement. Wide range of features.

When we implemented MaaS360, it was actually owned by Fiberlink. They were a smaller company, so they were very eager to help customers, but weren't always able to provide support as quickly as needed due to staff limitations. IBM has improved the support process, but it still needs work.

MaaS360 Mobile Device Management

Easy to deploy but more advanced features difficult to configure

Implementation was fairly easy but more advanced options are sometimes hard to find and setup. Documentation can be hard to find. front line support is not great but 2nd and 3rd line support is excellent.

MaaS360 Mobile Device Management

Successfull implementation of EMM

The useability of the application is second to none and the enrollment process was painless.

MaaS360 Mobile Device Management

Feature rich tool with excellent training and support

Software has worked reasonably well. When there has been an issue support is quick to resolve. Implementation was rather smooth. Minor administrative billing issue was ultimately resolved.

MaaS360 Mobile Device Management

Easy to implement out of the box

Implementation was very easy and the platform is easy to use. Support can be a bit tricky if you ask for something outside of anything that is regularly done by other customers.

MaaS360 Mobile Device Management

As Advertised

Functionality was exactly as advertised

MaaS360 Mobile Device Management

Simple, but not secure enough.

Not suficient control on data on the devices. Simple to use.